(NAMS) Prescription Service
Phoenix Centre, Millennium Way West, Nottingham, NG8 6AS Also known as: FittleworthReviews
Reviews
Nurse Louise Turner was fantastic. hope we get her again next year?
We are glad Louise was fantastic. I am sure Louise would be more than happy to see you next year. Just ask for her when it is time for you to come again. (Other fantastic nurses are available too!)
The nurse was very pleasant and did not rush me. She listened to everything I said.
It is great to read you were given the time you needed. Thanks for sharing.
She was very polite and courteous.
Thanks for the 5 star rating. this is lovely to read and exactly as it should be.
The video call was very good and the nurse was very helpful and understanding, and explained everything I needed to know.
We are glad you had a positive experience using our video consultation service. Thank you for sharing
Louise, always makes you feel relaxed and listens to your concerns. She’s fab
We agree, Louise is fab! We are glad you felt relaxed and listened to. Thanks.
I was treated really well as a person rather than a patient/statistic. Assistant practitioner Louse Turner made me feel completely at ease and was very knowledgeable as well as caring.
This is lovely to read. We recognise that each person is an individual and not 'just another patient' I am glad that this was evident. Thanks for sharing.
Andrew listened carefully to me not only about my reason for the appointment but to all my questions in relation to it. His advice in all aspects was very helpful indeed.
I am also grateful to Andrew for listening to me about my worries in connection with an operation I am due to have this year and helping me with this too.
The last two questions on your review are not relevant to my visit.
Thank you for taking the time to share this. We understand that life isn't all about the stoma and it is important for us to be able to address all of your concerns holistically.
I felt listened to and involved in the discussion about options. The consultation was sensitive and professional.
We are glad you felt involved in the discussion about the options as you are best placed to make the choices that will best suit your lifestyle and needs. Thanks for sharing
Over all I am pleased with Nams. I only had one problem recently some how there was a mix up for a nurse to call me back, it took over a week to get back to me. Which Andrew apologise to me personally
Thanks you for sharing your story. Again, I am sorry we were not able to get back to you more quickly. As I explained during our conversation, we have changed the way we communicate between the team to make sure this does not happen again. Andrew