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Luton and Dunstable Hospital 2016-10-12 Person 4 5 0

I was seen as an outpatient and operated on within 8 weeks. All the staff I met were attentive and caring and introduced themselves appropriately. The two people who let them down were the receptionists, in the the oral surgery dept and x-ray. Is it so difficult to look up, smile and acknowledge someone when they come to the desk? Even if you are in the middle of some paperwork a nod would suffice - it's really just common courtesy.