Reviews
Reviews
All the staff happy and caring.
I liked the new reception area as its helpful and can get information.
Improvements.
Waiting times. I'm always late getting seen
I was seen promptly and the doctor spent time with me and allowed all my queries to be addressed.
The make over of the waiting areas is an excellent improvement.
There is very little lack of communication update you or to see. The patient after treatment the time that it takes to have a review is extremely long lover 6 months and this does not show care for the patients.
attitude towards seeing patients from the secretary was also patronising and not very concerned.
Having arrived at 10:45am for an 11:15am appointment, I am very unsatisfied with the process.I checked in at reception and then simply sat waiting in Base 4 for over an hour! Nurses or staff should keep patients informed of any delays. This would help with keeping my boss at work informed that I will be late back and give me the chance to calm down with a coffee.
Everything :-)
Perfect just the way it is. I was listened to and was treated with respect very friendly 100/100 :-)