King Edward VII Hospital

King Edward VII Hospital 2024-05-13 Person 1 5 0

My hearing aid is broken and I have been given an appointment the 10th of June 2024 ridiculous

Give an earlier appointment

King Edward VII Hospital 2024-05-12 Person 5 5 0

There is enough complaining by patients and the public so when an appointment or treatment goes well I only think it fair to answer questionaire

Nothing

King Edward VII Hospital 2024-05-11 Person 5 5 0

Very impressed with the service

Making notes as I have forgotten alot that were discussed

King Edward VII Hospital 2024-05-11 Person 5 5 0

[name removed] [name removed] examined very carefully during my visit to hospital. His knowledge and explanation being very helpful. Thanks to receptionist and [name removed] [name removed]

There is always scope to improve the services. But personally I was totally satisfied with services

King Edward VII Hospital 2024-05-10 Person 5 5 0

Great conversation that was not rushed and all my questions were considered and answered. Thanks.

Nothing to add here.

King Edward VII Hospital 2024-05-10 Person 5 5 0

Clean modern surroundings, all staff polite and caring

Can't think of anything

King Edward VII Hospital 2024-05-10 Person 5 5 0

Informative and relevant. Clear presentation. Comfortable venue.

Reduce length of overall presentation.

King Edward VII Hospital 2024-05-10 Person 5 5 0

Receptionists very helpful over phone with query Appointment offered great due to travelling by bus Clientician advised items to help with upkeep of earing aids. Problem solved with no bother. Once again excellent service

Nothing to improve

King Edward VII Hospital 2024-05-10 Person 4 5 0

[name removed] is very polite, explaining and listening well and seems to genuinely care for his patients.

Examination room is overheated. Apparently heating can't be regulated individually. Installing thermostats would save the NHS money in the long run and make staff & patients more comfortable.

King Edward VII Hospital 2024-05-08 Person 5 5 0

I was well heard and was explained everything to my satisfaction and my concerns were answered in detail. I was well satisfied

These type of meetings should be arranged earlier during patients’ problems so that lot of NHS money and time is saved and patients are well informed and warned of implications for future!!!