Katharine House Hospice

Weston Road, Staffordshire, Stafford, England, ST16 3SB
 
296 reviews

Reviews

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff

Reviews

 
Page 28 of 30
 
Review of Complementary Therapies
19th July 2023


After treatment I feel very relaxed.

Suggested improvements
N/A

Experience
Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
 
Review of In-Patient Unit
19th July 2023


All staff treated everyone with great respect and kindness.

Suggested improvements
Did not think it could be any better.

Experience
Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
 
Review of Outpatient Service
19th July 2023


N/A

Suggested improvements
N/A

Experience
Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
 
Review of Outpatient Service
19th July 2023


Staff very caring and understanding.

Suggested improvements
N/A

Experience
Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
 
Review of Complementary Therapies
18th July 2023


Very caring staff who treat patients respectfully and with kindness.

Suggested improvements
Couldn't be bettered

Experience
Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
 
Review of Outpatient Service
14th July 2023


The service was very good, due to the professionalism of all staff and caring nature. Useful information gained.

Suggested improvements
Nothing

2023-08-04 10:23:53
Response from Katharine House Hospice

Your feedback is very much appreciated, it is important to us to know that the information we are giving out is useful.

Experience
Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
 
Review of Outpatient Service
14th July 2023


Everybody kind and caring

Suggested improvements
.

2023-08-04 10:25:18
Response from Katharine House Hospice

Thank you for your feedback, it is reassuring to hear that your experience of staff was that they were kind and caring.

Experience
Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
 
Review of Outpatient Service
14th July 2023


Feel comfortable asking any questions and getting a straight practical answer.

Suggested improvements
.

2023-08-04 10:36:34
Response from Katharine House Hospice

Thank you for taking the time to feedback and that you found the culture open and safe to ask questions and received helpful answers.

Experience
Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
 
Review of Outpatient Service
14th July 2023


Feeling good that someone cares.

Suggested improvements
Nothing

2023-08-04 10:37:43
Response from Katharine House Hospice

We really appreciate you taking the time to feedback and that you have felt supported.

Experience
Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
 
Review of Outpatient Service
14th July 2023


Nothing too much trouble, caring, kind and talked through problems

Suggested improvements
.

2023-08-04 10:40:40
Response from Katharine House Hospice

We are very grateful for your feedback, to know you have had such a positive experience lets staff know that their efforts are appreciated.

Experience
Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
 
 
Page 28 of 30

Katharine House Hospice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

 

Resources

Short link to review Katharine House Hospice: http://iwgc.net/eorcs