Katharine House Hospice

Weston Road, Staffordshire, Stafford, England, ST16 3SB
 
296 reviews

Reviews

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff

Reviews

 
Page 27 of 30
 
Review of PCNS
31st July 2023


I greatly value this service and find it a great support in between hospital appointments

Suggested improvements
I have no suggestions to make here

2023-08-04 10:17:57
Response from Katharine House Hospice

Thank you for taking the time to comment on your care, it is very much appreciated.

Experience
Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
 
Review of Lymphoedema Clinic
31st July 2023


Booked sessions ahead. Reassurance, kind, empathic.

Suggested improvements
.

2023-08-04 11:15:52
Response from Katharine House Hospice

Thank you for your feedback. It is important for us to hear about the elements of care that are helpful and valued.

Experience
Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
 
Review of PCNS
31st July 2023


Just loving and caring.

Suggested improvements
-

2023-08-04 11:17:32
Response from Katharine House Hospice

Thank you, it is very important to us that you have felt so well cared for.

Experience
Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
 
Review of Lymphoedema Clinic
27th July 2023


I was made very welcome. Was offered a really needed cappuccino on arrival too!

Suggested improvements
Absolutely nothing!

2023-08-04 11:28:11
Response from Katharine House Hospice

Thank you for your feedback. A warm welcome is what we aim for, so it's very reassuring to hear your experience.

Experience
Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
 
Review of Outpatient Service
25th July 2023


n/a

Suggested improvements
n/a

2023-08-04 11:29:06
Response from Katharine House Hospice

Thank you for taking the time to feed back to us, it is very much appreciated.

Experience
Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
 
Review of Outpatient Service
25th July 2023


The course has been amazing, very helpful and all the sessions have been informative. Loved the relaxation sessions as well. All the staff are lovely, friendly and caring. I feel I have really benefitted and group of ladies were really nice.

Suggested improvements
n/a

2023-08-04 10:53:50
Response from Katharine House Hospice

Thank you for your comments. To receive your feedback helps us know what is valued and helpful. It makes a real difference for the staff to know their care is appreciated.

Experience
Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
 
Review of Outpatient Service
25th July 2023


super professional service, all staff are compassionate and kind.

Suggested improvements
n/a

2023-08-04 10:57:56
Response from Katharine House Hospice

We really appreciate you taking the time to comment on your care and it's very reassuring that it was such a positive experience. Thank you.

Experience
Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
 
Review of Outpatient Service
25th July 2023


Excellent service

Suggested improvements
n/a

2023-08-04 10:45:50
Response from Katharine House Hospice

Thank you for your feedback, it is good to hear you have had such a positive experience of our service.

Experience
Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
 
Review of PCNS
25th July 2023


Everything was explained in simple terms and all our questions or concerns were answered.

Suggested improvements
I don't think you could have

2023-08-04 10:43:58
Response from Katharine House Hospice

Thank you for your feedback. Receiving your feedback helps us to know what we're getting right, so that we can continue with those things that are helpful.

Experience
Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
 
Review of Outpatient Service
24th July 2023


The 6 week course has been invaluable

Suggested improvements
-

2023-07-25 11:18:31
Response from Katharine House Hospice

Thank you for your review.

Experience
Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
 
 
Page 27 of 30

Katharine House Hospice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

 

Resources

Short link to review Katharine House Hospice: http://iwgc.net/eorcs