Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
Katharine House Hospice
2023-09-20
Person
5
5
0
Review of Counselling Service
20th September 2023
The counselling I received was of great benefit to me. Debbie helped me to express feelings that I felt unable to share with my family. She helped me to realise that I had done my best for my dad.
Suggested improvements
Nothing
2023-10-02 15:15:03
Response from Katharine House Hospice
Thank you for feeding back on the care you received. It helps us to know that it has been beneficial.
Katharine House Hospice
2023-09-15
Person
5
5
0
Review of Embrace Quality Care
15th September 2023
All the carers were kind and considerate, showed compassion to both of us as a family and to my mum as the patient.
Suggested improvements
Nothing, you all made a terrible situation a lot less stressful and upsetting.
2023-10-02 15:12:27
Response from Katharine House Hospice
Thank you for taking the time to feedback on your experience of our service. It is heartening to know that the care we provided to you as a family made a difference in difficult times.
Katharine House Hospice
2023-09-11
Person
5
5
0
Review of Embrace Quality Care
11th September 2023
Lovely people, very competent, always friendly and polite
Suggested improvements
.
2023-10-02 15:10:19
Response from Katharine House Hospice
Thank you for making the effort to share your experience of our service. The feedback means a lot to our staff.
Katharine House Hospice
2023-09-06
Person
5
5
0
Review of Embrace Quality Care
6th September 2023
Each and every member of the care team behaved very professionally and had a helpful caring attitude. We are very thankful of their existence.
Suggested improvements
I can't say anything that would improve the service it is second to none.
2023-10-02 15:08:35
Response from Katharine House Hospice
Thank you for your feedback. It is very reassuring to know that the care from all our staff was so positive.
Katharine House Hospice
2023-09-06
Person
5
5
0
Review of PCNS
6th September 2023
Kind, caring, informative , compassionate
Suggested improvements
N/A
2023-10-02 15:07:04
Response from Katharine House Hospice
Thank you for taking the time to feedback. Your feedback helps us continue to provide a high standard of care.
Katharine House Hospice
2023-09-06
Person
5
5
0
Review of PCNS
6th September 2023
Jenni was lovely, she explained her role and how she could help and support. She seemed to represent an ethos of care, understanding, warmth and optimism whatever the circumstance.
Suggested improvements
N/A
2023-10-02 15:01:55
Response from Katharine House Hospice
Thank you for your response and we are pleased to hear you had such a positive experience.
Katharine House Hospice
2023-09-01
Person
4
5
0
Review of Outpatient Service
1st September 2023
.
Suggested improvements
I like participating I like to feel involved not just listening. Rachel relaxation excellent
2023-09-04 16:08:35
Response from Katharine House Hospice
Thank you for taking the time to tell us about your experiences. Your feedback helps us to improve services where we can and to make sure we keep providing a high standard of care.
Katharine House Hospice
2023-09-01
Person
5
5
0
Review of Outpatient Service
1st September 2023
The service given from start to finish was brilliant.
Suggested improvements
Nothing, everybody goes above & beyond
2023-09-04 16:06:31
Response from Katharine House Hospice
Thank you for making the time to feedback on our service and it is very reassuring to hear what a positive experience you have had.
Katharine House Hospice
2023-09-01
Person
5
5
0
Review of Outpatient Service
1st September 2023
I feel well cared for. I think Katharine House is wonderful
Suggested improvements
.
2023-09-04 16:05:11
Response from Katharine House Hospice
Thank you for such positive feedback. All feedback is greatly valued.
Katharine House Hospice
2023-09-01
Person
5
5
0
Review of Outpatient Service
1st September 2023
.
Suggested improvements
.
2023-09-04 16:03:49
Response from Katharine House Hospice
We really appreciate you taking the time to feedback on our services. Thank you.
Katharine House Hospice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.
