Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
Katharine House Hospice
2023-10-16
Person
5
5
0
Review of PCNS
16th October 2023
Rachel always listens to what we have to say. She is very knowledgeable around my condition and medications that I take. She is always smart and professional.
Suggested improvements
N/A
2023-10-30 12:05:54
Response from Katharine House Hospice
Thank you for feeding back on the care you have received. The staff really appreciate people taking the time to tell us about their experiences.
Katharine House Hospice
2023-10-11
Person
5
5
0
Review of PCNS
11th October 2023
Clare Cooper visited my mother's house on 9/10/23, listened attentively to our difficulties and proposed solutions to all of them. As of today, 11/10/23, some of the revised medication is available for collection from the pharmacy; also a team member from Marie Curie is staying overnight, to relieve my mother's anxiety should she awake, and thus allow my brother and myself to have a restful night's sleep.
Many thanks Clare, you have relieved considerable stress from two elderly gentlemen.
Suggested improvements
Absolutely nothing.
2023-10-30 12:02:54
Response from Katharine House Hospice
Thank you for taking the time to feedback on the service you have received. It helps us to hear about the positive impact the care has had.
Katharine House Hospice
2023-10-09
Person
5
5
0
Review of PCNS
9th October 2023
Clare Cooper came to our home and explained everything well and when she left I felt that a load had been lifted
Suggested improvements
I think every thing was done that could be done for now
2023-10-09 15:48:02
Response from Katharine House Hospice
Thank you for your feedback and letting us know that the care provided has helped in your time of difficulty.
Katharine House Hospice
2023-10-09
Person
5
5
0
Review of Complementary Therapies
9th October 2023
Monday morning on treatment - came in feeling tense and fed up. Left after treatment relaxed and felt I could "face the day" - that must be a success.
Suggested improvements
Only that my treatment could have gone on and on because I so enjoyed and felt so good after my hour.
2023-10-09 15:22:07
Response from Katharine House Hospice
Thank you for your feedback. It is lovely to hear that your treatment turned your day around, hearing that our care has helped is hugely motivating to the staff.
Katharine House Hospice
2023-10-09
Person
5
5
0
Review of Complementary Therapies
9th October 2023
The staff at the Therapy and Wellbeing Centre are an amazing group of people, they make you feel extremely welcome and nothing is too much trouble. I am privileged to be a patient here. Huge support with caring people.
Suggested improvements
Nothing
2023-10-09 15:20:08
Response from Katharine House Hospice
Thank you for such positive feedback. The staff really appreciated hearing your feedback.
Katharine House Hospice
2023-10-09
Person
5
5
0
Review of In-Patient Unit
9th October 2023
All staff at Katharine House are committed and caring. They apply their knowledge and expertise to help patients and their families at the worst time of life. This is a truly exceptional place and the care for patients, phenomenal.
Suggested improvements
Nothing
2023-10-09 15:18:27
Response from Katharine House Hospice
Thank you for taking the time to feedback on our service. It is very reassuring to hear you had such a positive experience of the care provided by Katharine House.
Katharine House Hospice
2023-10-09
Person
5
5
0
Review of PCNS
9th October 2023
My nurse Clare was very good at explaining issues to me and made me feel more at ease. Will look forward to seeing them again.
Suggested improvements
.
2023-10-09 15:15:30
Response from Katharine House Hospice
Thank you for taking the time to let us know about your experience of our service. It matters a great deal to the staff to know that their care has been valued and was valuable.
Katharine House Hospice
2023-10-06
Person
5
5
0
Review of PCNS
6th October 2023
Very pleasant and polite and answered all questions when asked.
Suggested improvements
n/a
2023-10-09 15:13:47
Response from Katharine House Hospice
Thank you for your feedback, and for letting us know you had such a positive experience of our staff.
Katharine House Hospice
2023-10-06
Person
5
5
0
Review of PCNS
6th October 2023
The nurse was kind and considerate, very helpful
Suggested improvements
n/a
2023-10-09 15:11:55
Response from Katharine House Hospice
Thank you for taking the time to feedback, we really appreciate your comments.
Katharine House Hospice
2023-10-01
Person
5
5
0
Review of Counselling Service
1st October 2023
I cannot thank Kim and the Katharine House Hospice team enough for her counselling support . It literally saved me following my mum`s illness and my own difficulties. Fundraising for the hospice is now (and will continue to be) one of my top priorities.
Suggested improvements
Absolutely nothing.
2023-10-02 15:17:39
Response from Katharine House Hospice
Thank you for taking the time to share your experiences of our care. We're grateful to hear that it has been so important to you and thank you in advance for your fundraising efforts. Without yours and others support we couldn't provide a service.
Katharine House Hospice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.
