Katharine House Hospice

Weston Road, Staffordshire, Stafford, England, ST16 3SB
 
296 reviews

Reviews

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff

Reviews

 
Page 17 of 30
 
Review of Hospice at Home
25th March 2024


When we had a problem we had almost immediate response - superb. Back up support put in place to cover necessary care until home care package was able to be in place.

Suggested improvements
Nothing

Experience
Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
 
Review of Hospice at Home
25th March 2024


Came on time. Very polite and treatment was soothing making the pain much better.

Suggested improvements
N/A

Experience
Dignity/Respect
Involvement
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Caring
Trust
Support Staff
 
Review of Complementary Therapies
25th March 2024


Came on time. Very polite and treatment was soothing making the pain much better.

Suggested improvements
Nothing unless I could have more sessions.

Experience
Dignity/Respect
Involvement
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Caring
Trust
Support Staff
 
Review of Counselling Service
6th March 2024


-

Suggested improvements
-

Experience
Dignity/Respect
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Caring
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Support Staff
 
Review of Counselling Service
6th March 2024


I was included in the direction the counselling took. I felt involved.

Suggested improvements
-

Experience
Dignity/Respect
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Caring
Trust
Support Staff
 
Review of Counselling Service
6th March 2024


i am a carer for my mum & mother in law living in the same property, which became very overwhelming as i have also lost my dad in the last few weeks. obviously another stress. she helped me navigate my way off the edge of a shelf, get perspective and see a way forward. It's work in progress but life changing

Suggested improvements
sometimes a longer session would have been beneficial but generally no nothing

Experience
Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
 
Review of Outpatient Service
4th March 2024


Staff have all been very kind and helpful

Suggested improvements
I might have been able to attend more sessions if they were shorter, perhaps more shorter sessions but over more weeks.

Experience
Dignity/Respect
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Caring
Trust
Support Staff
 
Review of Outpatient Service
4th March 2024


A little bit like being in a classroom.

Suggested improvements
Be yourselves. You are very good nurses and care practitioners. Make it more practical, less like a classroom lecture.

Experience
Dignity/Respect
Involvement
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Caring
Trust
Support Staff
 
Review of Hospice at Home
26th February 2024


The help we are having is absolutely brilliant. The carers are so kind and considerate. Could not do more. They also see me, for which I am so grateful. Thank you.

Suggested improvements
There is nothing I can think of. Care is so good

Experience
Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
 
Review of PCNS
26th February 2024


Both mum and I were treated with respect and dignity. We were made to feel comfortable and at ease, able to ask any question. Most of all, we felt cared for and supported.

Suggested improvements
N/A

Experience
Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
 
 
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Katharine House Hospice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

 

Resources

Short link to review Katharine House Hospice: http://iwgc.net/eorcs