Katharine House Hospice

Weston Road, Staffordshire, Stafford, England, ST16 3SB
 
296 reviews

Reviews

Recommend
Dignity/Respect
Involvement
Information
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Staff

Reviews

 
Page 16 of 30
 
Review of In-Patient Unit
5th April 2024


Holistically delivered care at all times. Consulted throughout all decision making around care and treatment plans. Asked by staff if anything could be done differently to support my experience.

Suggested improvements
None

Experience
Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
 
Review of In-Patient Unit
4th April 2024


All of the staff are hand picked for their caring personality nothing is to much trouble for anyone, they go out of their way to make you feel special and cared for everyone always has a smile on their face. wonderful people.

Suggested improvements
i cant think of anything i know i feel very much more confident about the dreadful situation that my life has taken over the last few months .i feel i was depressing my family and they are now very much more relaxed. thank you everyone

Experience
Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
 
Review of In-Patient Unit
3rd April 2024


Staff were very caring and accommodating to both patient and family. Doctors spoke to us if we needed it and they and nurses answered our questions. Excellent service.

Suggested improvements
Nothing

Experience
Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
 
Review of In-Patient Unit
3rd April 2024


The Care is outstanding, and have been included in all the decision making. The staff are amazing and welcoming. Thank you!!

Suggested improvements
Nothing

Experience
Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
 
Review of In-Patient Unit
3rd April 2024


All of the staff are hand picked for their caring personality. Nothing is too much trouble for anyone. They go out of their way to make you feel special and cared for.Everyone always has a smile on their face. Wonderful people

Suggested improvements
I cant think of anything. I know I feel so much more confident about the dreadful situation that my life has taken over the past few months. I feel I was depressing my family and they are now also much more relaxed. Thank you everyone!

Experience
Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
 
Review of In-Patient Unit
3rd April 2024


The staff are wonderful, friendly and cant do enough to help me.

Suggested improvements
None at all, everything is perfect!

Experience
Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
 
Review of In-Patient Unit
3rd April 2024


Patient considered all the time- nobody could do more!

Suggested improvements
Nothing

Experience
Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
 
Review of Counselling Service
3rd April 2024


Shale was kind, empathetic, understanding and encouraging. She created a safe space for me to talk honestly and supported me through my grief. I am very grateful for her time and patience.

Suggested improvements
N/A

Experience
Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
 
Review of PCNS
25th March 2024


This was my first encounter with a member of your team and could not have envisaged any better respect/ advice.

Suggested improvements
N/A

Experience
Dignity/Respect
Involvement
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Caring
Trust
Support Staff
 
Review of PCNS
25th March 2024


Excellent advice given by the visiting nurses

Suggested improvements
N/A

Experience
Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
 
 
Page 16 of 30

Katharine House Hospice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

 

Resources

Short link to review Katharine House Hospice: http://iwgc.net/eorcs