Isebrook Hospital
Irthlingborough Road, Wellingborough, Northamptonshire, England, NN8 1LPReviews
Reviews
Everything is very good.
Staff are very kind.
I am glad you are finding you stay useful. I have passed your comment about activities to the matron to discuss with staff. Best wishes, Hugh Jones, Patient Experience Manager
Thank you for your excellent feedback
Because everybody are very kind to me.
I am sorry that you didn't feel involved, which you should be at all times. I have sent your comment to the matron to remind staff. Best wishes, Hugh Jones, Patient Experience manager
Because I am happy with this place.
Thank you for your feedback we are so delighted to hear your feedback
I am very happy with the treatment so far. All the staff are very good.
Thank you for your response I will share your lovely comments with staff
Pay the staff, more { }.
Please to receive your positive comments ,and I agree with you NHS staff should be rewarded more
[name removed] was brilliant. She took time to understand my issue, clearly explained what she thought was wrong, and then laid out a clear plan to fix it, showing me the exercises and tailoring them to me.
This was an online group and possibilities for interaction were limited. [name removed] was pleasant, friendly and professional but I felt was limited to the script of the PPT slides. I had the impression that sharing feedback and having opportunity to discuss issues in a wider context was again limited. When those discussions did take place amongst the participants they became engaging and productive but time limitations obviously had a significant impact upon them.
Having had two strokes three years ago, I would definitely have benefitted from the course information at a much earlier point as an intervention and support.
The course information was useful but the delivery method (not the messenger) severely impacted upon the efficacy and relevance of the provision.
Thank you for your feedback. Covid restrictions have unfortunately meant we have been unable to hold our groups face to face. While remote groups make it easier for many people to attend, we appreciate they do make informal discussion more difficult. As restrictions have been eased we have recently been offering people the choice of attending our groups remotely or face-to-face and will be flexible in our delivery method depending on demand.
Thank you for your kind comments. We are looking to keep a mixture of face to face and online appointments to suit individual circumstances. Best wishes, Hugh Jones, Patient Experience Manager
Rang GP with back pain. Received a same morning appointment to see a Physio at Nene Park.
Great service all round.
Most of the care received has been fantastic and the staff leave all been very attentive and very caring. Most of the staff could not have been better.
Thank you for your review and kindly speaking to me regarding your concerns. Two areas where identified when you felt you were spoken to inappropriately, we discussed these and I explained that you had been asked appropriate questions to maintain your safety and ensure you were making informed choices, you agreed that you now understood why you were asked those questions however I am sorry that you were not given better explanation at the time and will discuss this at our next ward meeting.