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Inverclyde Royal Hospital 2020-12-24 Person 4 5 0

I have been in hospital many times in the last 2 years and have found in general that there is excellent and good practice together with kindness from Nurses everywhere. In Ward HNorth there was an incredible element that I have not experienced and that was the consistent and overt level of kindness from all levels of staff - Cleaners, HCW, Staff nurses, and Senior nurses. Much of my work has been Care teams and setting standards and I was humbled