Hospiscare

Hospiscare 2022-08-14 Person 5 5 0

I have had nothing but help and kindness given cheerfully even though staff must be stretched with few caring for many. They still managed to seem as if they had all the time in the world for me. Thank you.

Hospiscare 2022-08-14 Person 5 5 0

Doctors are all caring and take time to explain things to me.

Nothing.

Hospiscare 2022-08-14 Person 4 5 0

Not as expected was told a few things at hospital but due to covid restrictions they weren’t actually true, mixed reactions but when approached staff today 12/8/22 very informative caring and helpful, mum looked well looked after.

Better communication with family before arrival and when settled in as we had not been explained any procedures and assumed same as hospital and kitchen and kettle facilities for guests.

Hospiscare 2022-08-14 Person 5 5 0

All members of staff have excellent patient skills and very attentive. Will stay with me when I am frightened which helps calm me.

Nothing. I see no fault at all.

Hospiscare 2022-08-14 Person 3 5 0

Not enough information provided when admitted mixed communication from hospital to hospice.

Have someone call family to explain rules and procedures before patient admitted try and provide a home from home and full communication with family.

Hospiscare 2022-08-06 Person 5 5 0

We called them “angels” as they couldn’t have been better and made his wishes of being able to come home to pass away easy, professional and compassionate.

No everything was perfect

Hospiscare 2022-08-06 Person 5 5 0

Felt well supported, and excellent communication G.P visited following contact from hospice care and had previously felt 'abandoned'.

Hospiscare 2022-08-06 Person 5 5 0

Because they very friendly and helpful.

Hospiscare 2022-08-04 Person 5 5 0

The patient was treated with gentle care, dignity and had time explained what was happening with treatment, washing etc. The whole family were also treated with kindness, information on what was happening now and throughout the stage of death. There was an appropriate level of fun, calm and time, which made his and our time good together, talking etc and knowing he was not in pain.

We could not fault the care given to patient and family.

Hospiscare 2022-07-28 Person 5 5 0

It’s impossible to fit the ward’s into this box- no words can fully describe the care mum received. The whole family were scooped up by the hospicare team and allowed us to relax and spend time with mum knowing she was pain free and calm.