Reviews
Reviews
The nurses were so kind, competent and experienced. They gave my mum such gentle care and their confidence in dealing with her death at home and their compassion were just amazing.
I felt the service was outstanding in every respect from identifying a need for certain equipment to make life easier. Delivered immediately and the empathy practical help and professionalism of the care given. Along with practical advice and guidance.
Its true
Its true completely, coming here was a good experience, are angels walking around.
The support and kindness shown during our different time was well and above the call of duty and very much appreciated.
All the care given was very good by those staff
urses we made contact with and/or visited us and our dad. However, there was increased stress and anxiety if we needed to contact to contact anyone ourselves in a crisis (or for information) due to the phone call situation. It was not appropriate to have to go through triage and not to be able to speak to anyone in the team dealing with our dad - very impersonable.
The nurse who visited was excellent. Kind, caring and helpful.
I found that trying to talk to staff that I knew and knew dad was almost impossible on the phone. Everytime I rang with a problem I got a different person who could only judge the answers to my query from his notes. The advice I got was always good, but I found it very impersonal and having to go through a triage situation very off putting which only made it more stressful.