highfield-clinical-care-centre

Highfield Clinical Care Centre

Cliftonville Road, Northampton, Northamptonshire, NN1 5DN
 
6,599 reviews

Reviews

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Reviews

 
Page 68 of 655
 
Review of MSK Physiotherapy & ESP Team (Highfield)
9th March 2021


Helpful, polite and professional staff. Extremely thorough and skilled professionals that identified and provided appropriate treatment. Thanks to the team my condition has completely been resolved. Even though this was done remotely. Excellent service. Thank You.

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Review of First Contact Physiotherapy-Highfield
9th March 2021


This was a good service although i did forget to ask questions related to my condition but over all it was alright.

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Review of MSK Physiotherapy & ESP Team (Highfield)
9th March 2021


Due to Covid, our consultation was by telephone. I felt nervous but was put at ease despite the personal questions. I was given information, suggested research and motivation to move forward.

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Review of First Contact Physiotherapy-Highfield
6th March 2021


I was very happy with my first phone call.

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Review of MSK Physiotherapy & ESP Team (Highfield)
6th March 2021


Very good

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Spiritual needs
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Review of First Contact Physiotherapy-Highfield
4th March 2021


My first initial appointment was cancelled and I wasn’t made aware of it. Was told the reason it was cancelled was because I needed a 40 minute appointment and was only booked in for 20, the call was only 20 minutes so that confused me. However I can not fault the man who phoned me for my first consultation. He was polite, patient and easy to talk too and hopefully my plan will work for me.

2021-03-12 10:56:26
Response from Highfield Clinical Care Centre

I'm really sorry about the mx up on our part but glad we could help in the end. Thank you for your kind words. Best wishes, Hugh Jones, Patient Experience Manager.

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Rating not given.
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Review of First Contact Physiotherapy-Highfield
4th March 2021


It was a very good talk to the physiotherapist, who gave good advice on how to treat the condition. A list of exercises will follow to improve the problem, hopefully in the next 4-6 weeks.

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Dignity/Respect
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Safe
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Spiritual needs
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Review of MSK Physiotherapy & ESP Team (Highfield)
4th March 2021


My physio, Govan Dakshika, has given me back part of my life enabling me to do things which I thought I had lost with the onset of my left arm condition only 3 sessions into my treatment programme my movement has improved way beyond my expectations. I have found her to be kind and compassionent and a person who has listened to my needs and is addressing them in a very professional manner.

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Dignity/Respect
Involvement
Information
Staff
Safe
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Spiritual needs
Cultural needs
 
Review of MSK Physiotherapy & ESP Team (Highfield)
26th February 2021


I was kept well informed and treated superbly.

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Rating not given.
Spiritual needs
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Review of First Contact Physiotherapy-Highfield
26th February 2021


Sam was very understanding and paid attention to answers I gave to her questions.

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Rating not given.
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Page 68 of 655

Highfield Clinical Care Centre was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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Short link to review Highfield Clinical Care Centre: http://iwgc.net/ejptc