Highfield Clinical Care Centre
Cliftonville Road, Northampton, Northamptonshire, NN1 5DN
6,599
reviews
Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
Highfield Clinical Care Centre
2021-03-20
Person
5
5
0
Review of MSK Physiotherapy & ESP Team (Highfield)
20th March 2021
The service was excellent. I had my first meeting via Zoom and Nicky was able to tell me were to move my iPad so she could see the relevant areas. I was emailed exercises with very good instructions. I especially liked the little videos, which showed exactly how to do each exercise. A great service well adapted due to Covid restrictions. Thank you
Highfield Clinical Care Centre
2021-03-18
Person
5
5
0
Review of First Contact Physiotherapy-Highfield
18th March 2021
John was very informative and I was very reassured by him and his rehab program, many thanks
Highfield Clinical Care Centre
2021-03-18
Person
5
5
0
Review of First Contact Physiotherapy-Highfield
18th March 2021
Good advice and timely, reassuring exercise programme which was emailed to me on the day of my telephone consultation.
Highfield Clinical Care Centre
2021-03-18
Person
5
5
0
Review of MSK Physiotherapy & ESP Team (Highfield)
18th March 2021
Very well-conducted service despite the difficulties of remote consultations.
Suggested improvements
In the circumstances, not really. Much better than I had expected. Thanks you James.
Highfield Clinical Care Centre
2021-03-17
Person
5
5
0
Review of First Contact Physiotherapy-Highfield
17th March 2021
Couldn’t be happier with how my case was dealt with.
Highfield Clinical Care Centre
2021-03-17
Person
5
5
0
Review of MSK Physiotherapy & ESP Team (Highfield)
17th March 2021
Mr James Bell was professional and polite every step of the way and I felt I was receiving the best advice and treatment.
Suggested improvements
Nothing
Highfield Clinical Care Centre
2021-03-17
Person
5
5
0
Review of MSK Physiotherapy & ESP Team (Highfield)
17th March 2021
The care I received was totally professionally and comprehensively delivered in a friendly way. As far as the last 2 questions are concerned as I am categorised as White British I would not have expected these to be an issue and they weren't.
Suggested improvements
If computer access to the x-ray reports at NGH had been available it would have allowed the practitioner to make a more detailed assessment of the problem.
2021-03-24 09:49:18
Response from Highfield Clinical Care Centre
many thanks for your positive feed back . We really appreciate all feed back and the time taken . We only very occasionally have an issue with Xray but this is not normally a problem for us.
Highfield Clinical Care Centre
2021-03-16
Person
5
5
0
Review of First Contact Physiotherapy-Highfield
16th March 2021
The member or staff I spoke to over the phone was very help and gave me good advice. Time will tell if it makes a difference but I am hopeful. If it doesn't I was also given advice as to what the next step would be
Highfield Clinical Care Centre
2021-03-11
Person
5
5
0
Review of First Contact Physiotherapy-Highfield
11th March 2021
The phsyio was thorough and explained clearly
Highfield Clinical Care Centre
2021-03-10
Person
5
5
0
Review of MSK Physiotherapy & ESP Team (Highfield)
10th March 2021
Katie was very knowledgable & totally listened..
Engaged & inclusive with regards to suggested treatment..
Awesome, clearly a pro..
