Highfield Clinical Care Centre
Cliftonville Road, Northampton, Northamptonshire, NN1 5DNReviews
Reviews
Polite staff.
I felt listened to and made to feel safe.
Interaction via Teams with physiotherapist always courteous, attentive and helpful.
We apologise that the hospital gave you misleading information with respect to the time scale in which you would be seen and the service that would be offered. We have spoken to our colleagues within the acute hospital to prevent such an occurrence happening again.
Thank you for your comments. I am sorry this happened and I have sent this to the service manager for action. Best wishes, Hugh Jones, patient Experience Manager.
Was informed and reassured.
Boxes above did not fit - allergies.
Dispite the Covid times and appointments being remote I have always had amazing and so prompt service from the team. The help is great and to get responses and guidance so promptly is fantastic. Thank you
I found it helpful, professional and very kind and understanding.
Expert analysis and advice that was well explained. I feel I understand the problem and how we can resolve it.
The lady was very Helpful and made me feel like my health was the most imprortant thing .. very very happy with her Service..
I had a phone call appointment today following a car accident on Saturday morning. The person I spoke to (I think her name was Sam!) was personable and professional. She explained what had happened to my body which was interesting as well as informative. It didn’t feel a chore for her which sometimes phone call appointments can, thank you for taking me seriously.