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27th July 2021


I had a phone call appointment today following a car accident on Saturday morning. The person I spoke to (I think her name was Sam!) was personable and professional. She explained what had happened to my body which was interesting as well as informative. It didn’t feel a chore for her which sometimes phone call appointments can, thank you for taking me seriously.

Recommend
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Rating not given.
Spiritual understanding
Rating not given.
Cultural needs
Rating not given.