Highfield Clinical Care Centre
Cliftonville Road, Northampton, Northamptonshire, NN1 5DN
6,599
reviews
Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
Highfield Clinical Care Centre
2022-08-15
Person
5
5
0
Review of First Contact Physiotherapy-Highfield
15th August 2022
[name removed] was fantastic thank you so much
Highfield Clinical Care Centre
2022-08-15
Person
5
5
0
Review of MSK Physiotherapy & ESP Team (Highfield)
15th August 2022
Very kind and considerate and informative
Suggested improvements
Nothing better
Highfield Clinical Care Centre
2022-08-13
Person
5
5
0
Review of MSK Physiotherapy & ESP Team (Highfield)
13th August 2022
I had [name removed] for a long period of rehabilitation and physiotherapy. She was so patient, knowledgeable and reassuring which areMassively important skills when you are recovering from a surgery and you are nervous about your recovery . Can't praise this service enough. Thank you
Highfield Clinical Care Centre
2022-08-11
Person
4
5
0
Review of MSK Physiotherapy & ESP Team (Highfield)
11th August 2022
[name removed] was very helpful and very informative regarding my injury. Showed me exercises and explained what the problem was
Suggested improvements
N/A
Highfield Clinical Care Centre
2022-08-11
Person
4
5
0
Review of Serenity
11th August 2022
[name removed] was extremely supportive and pleasant to talk too.
Suggested improvements
I feel as though support should continue even if a person chooses not to precede with the investigation. I was happy for my support to finish as I am paying privately for counselling.
2022-10-05 12:20:12
Response from Highfield Clinical Care Centre
The role of the ISVA is to support throughout the Criminal Justice Process, once this process has come to an end the client will be signposted to appropriate services.
2022-08-16 14:41:30
Response from Highfield Clinical Care Centre
You make a very valid point which I have passed to the service manager. Thank you. Hugh Jones, Patient experience Manager
Highfield Clinical Care Centre
2022-08-09
Person
5
5
0
Review of MSK Physiotherapy & ESP Team (Highfield)
9th August 2022
The whole appointment was carried out with care and compassion from start to finish. All timing was perfect. At no time was I made to feel anything other than cared for and important.
Suggested improvements
I could see no place for improvement.
Highfield Clinical Care Centre
2022-08-06
Person
5
5
0
Review of Serenity- children and young people
6th August 2022
Outstanding service all staff welcoming and very friendly made our young person feel very safe.
Suggested improvements
-
Highfield Clinical Care Centre
2022-08-06
Person
5
5
0
Review of ISVA Adult
written by
6th August 2022
Lin is very ice and is understanding. I really like her.
Suggested improvements
N/A.
Highfield Clinical Care Centre
2022-08-06
Person
5
5
0
Review of Serenity- children and young people
6th August 2022
[name removed] made myself and my foster daughter feel safe and assured me understood the next steps.
Highfield Clinical Care Centre
2022-08-06
Person
5
5
0
Review of Serenity- children and young people
6th August 2022
Doctor and [name removed] were very nice and they explained a lot of things clearly.
Suggested improvements
Nothing.
