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Written by a NHS patient
16th July 2024


I'm writing this review as the daughter of an elderly lady brought into A&E after a fall Although busy they took great care with my mum and explained everything to me even calling me at home when I wasn't there. She was then transferred to Ward 53 where the staff couldn't have been more caring or helpful. She has been transferred to Ward 18 and I can't thank them enough both for the care they are taking of my mother but also the time they have taken to ease my anxiety. The doctors, nurses and physiotherapist are all exceptional and I would like them to know how much I appreciate their help and advice. Overall we could not have asked for a better service Thank you

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Safe