Reviews
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Information
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Reviews
Fryatt Hospital and Mayflower Medical Centre
2019-10-09
Person
4
5
0
Review of Urgent Treatment Service (MIU) Harwich
written by a patient
9th October 2019
Nurse new exactly what my injury was and explained to me the issues with the injury.
Fryatt Hospital and Mayflower Medical Centre
2019-10-09
Person
5
5
0
Review of Urgent Treatment Service (MIU) Harwich
written by a family member
9th October 2019
Quickly seen by nurse.
Kind nurse who was very gentle to 5 years old son.
Very understanding nurse, explained everything with simple language so son was at ease.
Fryatt Hospital and Mayflower Medical Centre
2019-10-09
Person
5
5
0
Review of Urgent Treatment Service (MIU) Harwich
written by a family member
9th October 2019
Fryatt Hospital and Mayflower Medical Centre
2019-10-09
Person
5
5
0
Review of Urgent Treatment Service (MIU) Harwich
written by a patient
9th October 2019
This service is very much appreciated and useful as it does save the time and hassle and travelling to Colchester to their walk in center or A&E. The improvement I would say that the government provided the money to use this pop in service 24 hours and made this hospital fully functional off Colchester general hospital as " time saves lives"! For Harwich and all of Tendering!
Fryatt Hospital and Mayflower Medical Centre
2019-10-09
Person
3
5
0
Review of Urgent Treatment Service (MIU) Harwich
written by a patient
9th October 2019
All OK.
Fryatt Hospital and Mayflower Medical Centre
2019-10-09
Person
5
5
0
Review of Urgent Treatment Service (MIU) Harwich
written by a patient
9th October 2019
Lovely staff
Very helpful.
Made feel comfortable.
Fryatt Hospital and Mayflower Medical Centre
2019-08-01
Person
1
5
0
Written by a patient
Written by a patient 1st August 2019
The care is acceptable if you can actually get an appointment. I work full time and wanted to discuss ongoing symptoms of migraine and review medication which I thought was making migraines worse, I was asked to go to the surgery at 7.30 to wait in line for the available appointments for that day, this made me late for work - I am a teacher - I then was given a phone appointment, I cannot use my phone in the classroom, and only have an intermittent signal in any case... I cannot take phone appointments unless I take a day off work.
I have rung again this morning and been informed my gp is away for two weeks and I cannot pre book an appointment, I can only go in four days time to queue again at 7.30 for daily appointment. I was not able to get an appointment for my medication which then ran out, I have been offered an appointment in three weeks and given emergency medication. These systems actually cause the centre to have to make more work and more appointments and block phone lines. I will now have to use the one 10 minute appointment with the nurse to discuss medication but will also be discussing blood tests and other matters taking up more of her time as I could not book another appointment. This system is ridiculous. With hundreds of new homes being built and thousands of new residents moving to the area this needs to be reviewed urgently.
2019-08-05 12:30:29
Response from Fryatt Hospital and Mayflower Medical Centre
I am sorry to hear of the problems you are having trying o get an appointment. Please contact your surgery and they will provide contact details for PALS to enable you to raise your concerns.
Fryatt Hospital and Mayflower Medical Centre
2011-09-06
Person
4
5
0
Written by
Written by 6th September 2011
Good service with good facilities