Doncaster Urgent Treatment Centre

Emergency Dept, Dri, Armthorpe Road, Doncaster, N/a, DN2 5LT
 
2,530 reviews

Reviews

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Reviews

 
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Review of Doncaster Urgent Treatment Centre
22nd December 2023


Was good service and felt safe

Suggested improvements
Nothing

Experience
Dignity/Respect
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Safe
Food
Rating not given.
 
Review of Doncaster Urgent Care Centre - Children
18th December 2023


Great care for my daughter this sunday evening, was seen quickly my a sweet nurse who took her temperatutre and oxygen levels, think her name was kacey. She told me she had a fever but everything else was normal. The doctor was also a very lovely lady from london i think. I did have to wait over an hour to be seen but was worth it. I felt both these ladies took very good care of my daughter thanks

Suggested improvements
waiting room was boiling hot

Experience
Dignity/Respect
Parent Dignity
Involvement
Information
Staff
Suitable Location
 
Review of Doncaster Urgent Treatment Centre
14th December 2023


I was misdiagnosed and could have missed out on getting the right treatment in time due to this. The doctor I was seen by seemed rushed and not like he was paying attention. He went with I was having a allergic reaction, but the day after I had to attend A&E where I was diagnosed with Bell’s palsy

Suggested improvements
Paid more attention

Experience
Dignity/Respect
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Staff
Safe
Food
Rating not given.
 
Review of Doncaster Urgent Treatment Centre
14th December 2023


I saw the doctor who was very kind but I had been sent for pain relief after contacting 111. She did not give me pain relief as she was concerned about my breathing so she took me into A&E and booked me in there. I waited 8 and a half hours to see a doctor, still without pain relief and when I saw a doctor at 4.30am I was finally given a nebuliser and medication. I finally got home nearly 13 hours after leaving home.

Suggested improvements
I sat 8 and a half hours in great pain on a hard chair in A&E. It would have helped if I had been given some pain relief earlier as that is what I went to the out of hours emergency doctor for.

Experience
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Safe
Food
 
Review of Doncaster Urgent Treatment Centre
14th December 2023


Staff were friendly and helpful.. doctor listened to my concerns and helped put me at ease.

Suggested improvements
There was a 2 hour delay so a lot of waiting about and no updates to say things were running late.

Experience
Dignity/Respect
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Staff
Safe
Food
Rating not given.
 
Review of Doncaster Urgent Treatment Centre
14th December 2023


I was very happy with the GP I saw

Suggested improvements
Nothing

Experience
Dignity/Respect
Involvement
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Staff
Safe
Food
Rating not given.
 
Review of Doncaster Urgent Treatment Centre
14th December 2023


All good now

Suggested improvements
Thank You for your service

Experience
Dignity/Respect
Involvement
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Staff
Safe
Food
 
Review of Doncaster Urgent Treatment Centre
29th November 2023


I believe this was my experience

Suggested improvements
Telephone staff are not helpful enough. If you need help. Long wait even with an appointment.....estimate wait was 3 hours on top of the appointment time. No facilities for pregnant women to sit or lay down. Over crowded

Experience
Dignity/Respect
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Safe
Food
 
Review of Doncaster Urgent Treatment Centre
29th November 2023


The wait time is absolutely ridiculous i was given a appointment for 8 pm i was told there was at least a four hour wait i went home without being seen in the end because i couldn’t sit any longer due to how busy it was, no where to even sit for some patients and was far to hot when you have a fever and ill it wasn’t pleasant to sit there .

Suggested improvements
Try and stick to app times i understand sometimes things are running behind but 4 hours

Experience
Dignity/Respect
Involvement
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Staff
Safe
Food
 
Review of Doncaster Urgent Treatment Centre
29th November 2023


Staff lovely. Waiting room far too small, hot and dirty as was the corridor outside where I chose to remain until called - if I’d have stayed in the waiting room I’d probably have come away with more ailments than the one I attended with!!!

Suggested improvements
If you give people an appointment time stick to it! Mine was 22:15 I was finally seen c00:30. Totally unacceptable!!!

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Food
Rating not given.
 
 
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Resources

Short link to review Doncaster Urgent Treatment Centre: http://iwgc.net/ejndf