Doncaster Urgent Treatment Centre

Emergency Dept, Dri, Armthorpe Road, Doncaster, N/a, DN2 5LT
 
2,530 reviews

Reviews

Recommend
Dignity/Respect
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Staff

Reviews

 
Page 64 of 253
 
Review of Doncaster Urgent Treatment Centre
1st December 2022


I got to my appointment and was told they was behind so my appointment wasn’t there anymore and that I just had to wait my turn and there was one doctor on duty and my appointment was at 22:45 and there was patients who hadn’t even been seen who had there appointments at 7:00

Suggested improvements
Keep in contact with the centre and if it’s full don’t realise any more appointments

Experience
Dignity/Respect
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Safe
Food
Rating not given.
 
Review of Doncaster Urgent Treatment Centre
1st December 2022


The staff are fantastic the doctor was 10/10 But having to book in at A&E when been told you’ve been already by a doctor on the phone Is just time wasting & holding some other patient Up that is trying to book in.

Suggested improvements
The booking in system doesn’t work & just put more stress on the illness moving from one department to another.

Experience
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Rating not given.
 
Review of Doncaster Urgent Treatment Centre
1st December 2022


I came in and was told gastro problems next day I went jaundice came scunthorpe hospital and bloody straight away problem with my liver and gallstones

Suggested improvements
Done test

Experience
Dignity/Respect
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Safe
Food
Rating not given.
 
Review of Doncaster Urgent Treatment Centre
28th November 2022


I explained to the doctor that I'd visited earlier in the week and I was told to return if symptoms returned or got worse. I'd also called 111 and was given an appointment to go. The doctor was rude and couldn't have cared less about my symptoms or condition. His exact words were what do you expect me to do, go see your GP next week. Totally unacceptable.

Suggested improvements
Listen to the patients symptoms and condition and treat accordingly.

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Food
Rating not given.
 
Review of Doncaster Urgent Treatment Centre
25th November 2022


As soon as I walked into the reception area I felt like I was going to be treated properly, it was a very pleasant and professional environment.

Suggested improvements
Not really

Experience
Dignity/Respect
Involvement
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Staff
Safe
Food
 
25th November 2022


111 was the hardest part - lengthy tick ✅ box. Treatment was excellent and not a long wait.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
 
Review of Doncaster Urgent Treatment Centre
24th November 2022


Receptionist lady was lovely and couldn’t reassure me enough when I thought I was wasting nhs time, when I didn’t really have any other option as me being ill During the night. Doctor was nice and I didn’t wait too long either.

Suggested improvements
..

Experience
Dignity/Respect
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Staff
Safe
Food
 
Review of Doncaster Urgent Treatment Centre
24th November 2022


I have acute pain at my lower side of the back due to arthritis

Suggested improvements
Maybe carry out some blood test or test to further identify the cause of the pain

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Food
 
Review of Doncaster Urgent Treatment Centre
23rd November 2022


Excellent response to my problem which was causing increased difficulty for me to function.

Suggested improvements
Nothing. The service was prompt, accurate and fully succesful.

Experience
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Safe
Food
Rating not given.
 
Review of Doncaster Urgent Treatment Centre
23rd November 2022


Barely spoke to me just ran tests without telling me. Told me there was nothing wrong with me when there once and I ended up on antibiotics prescribed by my GP a couple days later

Suggested improvements
Treat people kindly.

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Food
Rating not given.
 
 
Page 64 of 253
 

Resources

Short link to review Doncaster Urgent Treatment Centre: http://iwgc.net/ejndf