Doncaster Urgent Treatment Centre

Doncaster Urgent Treatment Centre 2023-11-08 Person 5 5 0

Service and treatment was very good and quick. The receptionist was very kind.

Nothing ready I was seen and treated quickly.

Doncaster Urgent Treatment Centre 2023-11-08 Person 5 5 0

I have chronic Arthritis

Nothing, the service I received was first class and the doctor was brilliant, excellent bedside manner, non judgemental and spoke to me as if he had all the time in the world, my appointment wasn't rushed at all.

Doncaster Urgent Treatment Centre 2023-11-08 Person 1 5 0

I as well as others got told to go back and forth to emergency and acute.

Liaise with a n e better.

Doncaster Urgent Treatment Centre 2023-11-08 Person 4 5 0

The service was fantastic and everyone was so caring and kind

Time, I felt the waiting time for my CT Scan was long! 4/5 hours I waited

Doncaster Urgent Treatment Centre 2023-10-30 Person 4 5 0

I brought my daughter into emergency treatment centre. I’m unsure if she was seen by doctor or ANP & I didn’t get her name but she was absolutely fantastic & provided first class professional care & attention to my daughter. I cannot thank her enough & this lady deserves a shout out as a healthcare hero.

My daughters treatment was delayed due to the pharmacy being closed at DRI (I think it was just after 9pm we left. I couldn’t find any other pharmacies at this time so did not start treatment until the following day.

Doncaster Urgent Treatment Centre 2023-10-30 Person 4 5 0

Quick and efficient Got seen almost on time (only5mins later than appointment) Friendly and helpful Only downside was I was given wrong info re chemist open to get px and had wasted journey there

Correct info re late night chemist opening hours

Doncaster Urgent Treatment Centre 2023-10-27 Person 1 5 0

I brought my 5 year old daughter in to urgent care. The waiting room was filthy. Rubbish all over the floor . When the dr called us in , he didn't speak after asking a few questions. He checked my daughter but didn't speak . He left the room , came back with medicine , told me how to give her it after he made it up with water and handed me a prescription ( which was wrong in the first place) . I asked the Dr if it was her throat that was the problem, to which he replied 'yes' and that was all . Very rude . She had tonsilitus , which I later found out from another Dr . The prescription the Dr gave me wasn't a full bottle of medicine and later a Dr from the gp surgery told me he didn't give me a full bottle of medicine , he gave my daughter enough medicine for 2 days and then gave me a prescription for the rest, which is out of stock in every pharmacy in the doncaster area , causing me to chase it up for 4 hours . The gp advised the dr from urgent care didn't follow protocol and she was concerned that he never gave her enough medicine to begin with

Keep the toilets and waiting area clean . Actually tell parents what us wrong with their child

Doncaster Urgent Treatment Centre 2023-10-27 Person 4 5 0

Na

Nope

Doncaster Urgent Treatment Centre 2023-10-27 Person 3 5 0

This questionnaire does not make sense you really need to get things sorted out. This section does not relate to the question above

Speed up calls

Doncaster Urgent Treatment Centre 2023-10-26 Person 5 5 0

No conditions

Nothing