Reviews
Reviews
It was a long wait to see a doctor - about 5 hours but he was very efficient and sorted me out with an ENT appointment which I urgently needed.
Staff were friendly and reassuring.
Anything directly related to clinical procedure was superb. Once it was underway I knew I was in the best hands, and I was treated with dignity and respect.
The rest feels like people are doing their best to keep it together, but don't have the time to take a step back and ask themselves, "Is this working well for patients?"
Staff were brilliant with my daughter very caring and helpful
The a&e department was extremely busy. However the staff were working tirelessly to help everyone. There was a constant stream of patients being treated. The reception staff were very efficient. After a short wait (given how busy it was) I saw a nurse who was very pleasant and received great care. Then I was seen by a resident doctor who was very thorough. I then needed to see a specialist who arrived in excellent time and my problem was sorted. Everyone was very concise in the information they gave. The care level was magnificent. All areas (except a small area by the entrance) were very clean. Overall I was very impressed with the speed and level of care I received.
The care my son received yesterday was fantastic, thank you. The knowledge the doctor had of our sons rare genetic disorder made us feel he was in safe hands. The student doctor, the nurses and paramedics were also amazing.
Everyone who dealt with me treated me kindly and with respect, however the receptionist on arrival was very rude and made me feel like I wasn't poorly enough to be stood infront of her.
Very clean Very efficient Very new
The doctor was not, 3 hours waiting for the doctor with a baby and the doctor was just walking around doing nothing, when he came to see us he was very cocky didn’t even look at my sons paperwork to see what was wrong and didn’t examine him. Babies should be first priority, he went off looked at the paperwork afterwards then came back in and sent us home,
I was in with a personal problem. I was given privacy and respect at all times. Nothing was too much trouble. Both day and night staff.
They did well with my daughter but I feel like she didn’t get a thorough diagnosis on what was wrong with her as she’s been really poorly for a good week now and is still not improving