Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
Diana Princess of Wales Hospital
2021-07-15
Person
4
5
0
Review of B7
15th July 2021
The best care, a credit to the entire service..
Suggested improvements
No.
Diana Princess of Wales Hospital
2021-07-14
Person
3
5
0
Review of Emergency Care Centre DPOW
14th July 2021
It was completely overrun, had to sit on the floor outside the building in a queue for an hour and a half then another 2 and a half hours once inside. No provisions made for sick people waiting outside, no cover or chairs.
Suggested improvements
Better provisions for sick people queueing and waiting outside the hospital.
Wiping down of surfaces/seating, considering the current situation with covid. I didn’t see anyone cleaning during the hours I was in the building
Diana Princess of Wales Hospital
2021-07-14
Person
3
5
0
Review of Emergency Care Centre DPOW
14th July 2021
There were no beds ready and I was walked around the a&e department a couple of times even though I was struggling to breath. The. Put in a mental health room. The I waited an hour for bloods to be taken then over an hour after that before I moved to a bed then another wait before I any treatment
Suggested improvements
Make sure there was somewhere to put me before I was taken from triage
Diana Princess of Wales Hospital
2021-07-14
Person
4
5
0
Review of Emergency Care Centre DPOW
14th July 2021
Even though A&E is under construction we were expecting a long wait. We were seen by Reception (very friendly and informative staff and my son was given pain killers), we were immediately transfered to the fracture clinic and didn't have to wait in A&E. In my opinion this works better than the old system where you waiting in A&E, then had xrays and then came back to A&E. From entering A&E to leaving the hospital (after seeing the Dr twice, xrays and plaster cast put on) we were there for 2.5 hours.
Suggested improvements
Keep using the Fracture clinic in this way to free up space in A&E
Diana Princess of Wales Hospital
2021-07-14
Person
5
5
0
Review of Emergency Care Centre DPOW
14th July 2021
Excellent service, nurses and doctors so friendly and helpful
Suggested improvements
Nothing very happy
Diana Princess of Wales Hospital
2021-07-14
Person
4
5
0
Review of Emergency Care Centre DPOW
14th July 2021
Ambulance guys were spot on .. the care was not never tge less cos I left early without being seen cos I was too impressed with the attitude of the receptionist that came and made the officer sit on the floor while she was taking my details as I was a victim of crime... no compassion at all
Suggested improvements
Train your receptionist in good manners
Diana Princess of Wales Hospital
2021-07-14
Person
5
5
0
Review of B2 IAAU
14th July 2021
Everyone was helpful and friendly fab service
Suggested improvements
nothing
Diana Princess of Wales Hospital
2021-07-14
Person
5
5
0
Review of B2 IAAU
14th July 2021
Good service no complaints
Suggested improvements
nothing
Diana Princess of Wales Hospital
2021-07-14
Person
5
5
0
Review of B2 IAAU
14th July 2021
no complaints
Suggested improvements
nothing
Diana Princess of Wales Hospital
2021-07-14
Person
5
5
0
Review of B2 IAAU
14th July 2021
everyone was fantastic
Suggested improvements
nothing
