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14th July 2021


It was completely overrun, had to sit on the floor outside the building in a queue for an hour and a half then another 2 and a half hours once inside. No provisions made for sick people waiting outside, no cover or chairs.

Suggested improvements
Better provisions for sick people queueing and waiting outside the hospital. Wiping down of surfaces/seating, considering the current situation with covid. I didn’t see anyone cleaning during the hours I was in the building

Experience
Dignity/Respect
Involvement
Information
Cleanliness
Staff