Cynthia Spencer Hospice
Manfield Health Campus, Kettering Road, Northampton, Northamptonshire, NN3 6NP
2,490
reviews
Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
Cynthia Spencer Hospice
2019-11-01
Person
5
5
0
Review of Community Palliative Care Team
written by a family member
1st November 2019
The carer were all very understanding of out situation. Kind, caring and supportive.
Any needs/ equipment were solved immediately.
No improvement needed.
Cynthia Spencer Hospice
2019-11-01
Person
5
5
0
Review of Community Palliative Care Team
written by a family member
1st November 2019
Cynthia Spencer Hospice
2019-11-01
Person
5
5
0
Review of Community Palliative Care Team
written by a family member
1st November 2019
Please see accompanying letter.
The care that my wife received was excellent as was the support that they gave to me through what was an extremely difficult time.
Cynthia Spencer Hospice
2019-11-01
Person
5
5
0
Review of Community Palliative Care Team
written by a family member
1st November 2019
All the care from leaving hospital to care at home was A1.
Cynthia Spencer Hospice
2019-10-30
Person
5
5
0
Review of Community Palliative Care Team
written by a patient
30th October 2019
Very attentive and full of advice.
Makes me feel reassured that I will be taken care of.
Cynthia Spencer Hospice
2019-10-25
Person
4
5
0
Review of Lymphoedema Palliative Care Team
written by a patient
25th October 2019
Kind and caring staff.
Management of my lymphoedema excellent.
Well done for going the extra mile.
Cynthia Spencer Hospice
2019-10-25
Person
5
5
0
Review of Lymphoedema Palliative Care Team
written by a patient
25th October 2019
Very practical thoughtful care and advice - thank you.
Cynthia Spencer Hospice
2019-10-25
Person
5
5
0
Review of Lymphoedema Palliative Care Team
written by a patient
25th October 2019
My care over the years has been outstanding.
I cannot thank the good people of the lymphoedema team enough for the care and compassion I have received since being discharged by the Royal Marsden to the team here at Cynthia Spencer.
Cynthia Spencer Hospice
2019-10-25
Person
5
5
0
Review of Lymphoedema Palliative Care Team
written by a patient
25th October 2019
Everything was superb. Rexy is brilliant in every respect.
Cynthia Spencer Hospice
2019-10-18
Person
5
5
0
Review of Cynthia Spencer Hospice
written by a patient
18th October 2019
1) First class care all round, services provided just like staying in a first class hotel.
2) The time delay between pressing the call button and someone appearing could be shortened. But when someone does arrive the service is fantastic and couldn't be bettered!
3) I am sorry that the answer appear to be negative.
4) From the treatment I have received from the staff I don't know how it be improved.
2019-11-18 16:23:29
Response from Cynthia Spencer Hospice
Thank you for your feedback and our apologies for the delay in answering the call bells. Feedback has been provided to the clinical team to ensure they answer the call bells in a timely manner.
