Cynthia Spencer Hospice

Manfield Health Campus, Kettering Road, Northampton, Northamptonshire, NN3 6NP
 
2,490 reviews

Reviews

Recommend
Dignity/Respect
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Reviews

 
Page 75 of 248
 
Review of Hospice @ Home written by a family member
27th February 2021


Nothing was too much trouble.


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Review of Hospice @ Home written by a family member
27th February 2021


My husband has treated with a great deal of care, respect and kindness. From all of the nurses.


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Review of Hospice @ Home written by a family member
27th February 2021


All staff were extremely kind, compassionate and caring. They helped support us a family and were aware of our needs too, especially my younger sister who has learning difficulties.

Suggested improvements
I found having to go and get the meds for the morphine drived hard as I am a recovered addict. But I was the only family member with a car and my sister was isolating from spain so could not came with me mum was on the driver for 2 weeks so I made many tips. I have 3 + years so briety but did feel this was inappropriate for me at times to have to get the meds.

2021-03-12 10:53:02
Response from Cynthia Spencer Hospice

Thank you for your review and I am glad you found our support helpful, albeit Covid caused unwelcome difficulties. Best wishes, Hugh Jones, Patient Experience Manager.

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Review of Hospice @ Home written by a family member
27th February 2021


All the nurses were very kind and on occasions they sorted meds, doctors and district nurses out for me they were all incrediable caring and very professional.

Suggested improvements
I would have liked more visits... but was very grateful for their time.

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Rating not given.
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Review of Cynthia Spencer Hospice written by a patient
25th February 2021


Staff caring and respective especially to my conducting had affect my compassion and anxiety.


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Review of Lymphoedema Palliative Care Team
20th February 2021


The nurse I spoke to was very professional, yet friendly. She was very knowledgeable and gave me lots of information for which I was very grateful. She made me feel at ease and was easy to talk to.

Suggested improvements
Can't think of anything.

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Review of Wellbeing @ Cynthia Spencer
17th February 2021


Really cant see anything that could be improved with this exercise program. It was well thought out and executed by very caring staff - while taking into account a wide range of differing physical abilities. Highlight of the week during a very difficult time of being isolated/locked-in for nearly a year. The course provided just the right impetus to become more active. For me personally it has gone along way to restoring the strength in my legs and consequently has increased my confidence after having 3 falls.

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Spiritual needs
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Review of Wellbeing @ Cynthia Spencer
17th February 2021


The staff at the Well-being Centre provide an excellent service. The virtual sessions are always well planned and delivered in a professional manner. The staff have a good sense of humour which makes the sessions fun and I always look forward to them. The staff create a good atmosphere within each group session. Feedback is requested when a group session ends so that the service is monitored regularly. I honestly cannot think of any suggestions that I could give to improve even greater care.

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Rating not given.
 
Review of Lymphoedema Palliative Care Team
11th February 2021


Excellent service from the Lymphoedema Team. Helen and her team are very caring and explain everything clearly.

Suggested improvements
I have not complains so cannot think of any improvements.

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Review of Wellbeing @ Cynthia Spencer
29th January 2021


I think the service is very good.

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Page 75 of 248

Cynthia Spencer Hospice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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