Share review of Cynthia Spencer Hospice
Cynthia Spencer Hospice
2021-02-27
Person
5
5
0
Written by a family member
27th February 2021
All staff were extremely kind, compassionate and caring. They helped support us a family and were aware of our needs too, especially my younger sister who has learning difficulties.
Suggested improvements
I found having to go and get the meds for the morphine drived hard as I am a recovered addict. But I was the only family member with a car and my sister was isolating from spain so could not came with me mum was on the driver for 2 weeks so I made many tips. I have 3 + years so briety but did feel this was inappropriate for me at times to have to get the meds.
12th March 2021
Response from Cynthia Spencer Hospice
Thank you for your review and I am glad you found our support helpful, albeit Covid caused unwelcome difficulties. Best wishes, Hugh Jones, Patient Experience Manager.