Cynthia Spencer Hospice
Manfield Health Campus, Kettering Road, Northampton, Northamptonshire, NN3 6NPReviews
Reviews
Maxine was excellent, caring and supportive.
The last 3 questions do not apply to me, so I have not answered. I was totally happy with all the care and information supplied.
My needs were well assessed and I was listened, recongnising up the nature at my referral and post cancer treatment./nAlso able to be reassured in receiving an additional sleen ordered through the GP practice. Treatd with dignity and respect.
{not clear}.
I said staff have all been exceptional.
It all seems very good.
Those involved always seem interested in me as a person, not just a patient.
All the staff were lovely and friendly and happy to help. I felt safe and secure.
I have a warm, comfortable room and ensuite. The main meals have improved from my first stay- they are hot but not overheated with a dry crust around the edges. Breakfast is excellent and teres and colleagues are very kind and cheerful. Enjoyed the comfort of the baths. Also enjoy sitting undre the shower and feeling the hot water on my back.
Thank you for your kind words. It is unfortunate that we need to restrict visiting so as to prevent the spread of Covid. Please talk to a staff member if you are finding this really difficult. Best wishes, Hugh Jones, patient experience Manager
Great staff with compassion and kindness with good listening experiences Very punctual and passionate about their delivery.