Share review of Cynthia Spencer Hospice
Tweet
Share
Cynthia Spencer Hospice
2022-01-07
Person
4
5
0
7th January 2022
I have a warm, comfortable room and ensuite. The main meals have improved from my first stay- they are hot but not overheated with a dry crust around the edges. Breakfast is excellent and teres and colleagues are very kind and cheerful. Enjoyed the comfort of the baths. Also enjoy sitting undre the shower and feeling the hot water on my back.
Suggested improvements
Very unhappy when visitors stopped. I do understand the reasons for the decision but it has been very lovely. I will be so glad to have some company to break up the long days.
19th January 2022
Response from Cynthia Spencer Hospice
Thank you for your kind words. It is unfortunate that we need to restrict visiting so as to prevent the spread of Covid. Please talk to a staff member if you are finding this really difficult. Best wishes, Hugh Jones, patient experience Manager