Cynthia Spencer Hospice
Manfield Health Campus, Kettering Road, Northampton, Northamptonshire, NN3 6NP
2,490
reviews
Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
Cynthia Spencer Hospice
2022-01-19
Person
5
5
0
Review of Community Specialist Palliative Care Team
written by a patient
19th January 2022
Maxine was excellent, caring and supportive.
Suggested improvements
I can no think there is anything.
Cynthia Spencer Hospice
2022-01-16
Person
5
5
0
Review of Lymphoedema Palliative Care Team
16th January 2022
The last 3 questions do not apply to me, so I have not answered. I was totally happy with all the care and information supplied.
Suggested improvements
Nothing
Cynthia Spencer Hospice
2022-01-16
Person
5
5
0
Review of Lymphoedema Palliative Care Team
16th January 2022
My needs were well assessed and I was listened, recongnising up the nature at my referral and post cancer treatment./nAlso able to be reassured in receiving an additional sleen ordered through the GP practice. Treatd with dignity and respect.
Suggested improvements
No. I felt well supported throughout.
Cynthia Spencer Hospice
2022-01-12
Person
4
5
0
Review of Cynthia Spencer Hospice
12th January 2022
{not clear}.
Cynthia Spencer Hospice
2022-01-12
Person
4
5
0
Review of Cynthia Spencer Hospice
written by a patient
12th January 2022
I said staff have all been exceptional.
Cynthia Spencer Hospice
2022-01-12
Person
5
5
0
Review of Cynthia Spencer Hospice
12th January 2022
It all seems very good.
Cynthia Spencer Hospice
2022-01-07
Person
4
5
0
Review of Wellbeing @ Cynthia Spencer
written by a family member
7th January 2022
Those involved always seem interested in me as a person, not just a patient.
Cynthia Spencer Hospice
2022-01-07
Person
3
5
0
Review of Cynthia Spencer Hospice
7th January 2022
All the staff were lovely and friendly and happy to help. I felt safe and secure.
Suggested improvements
There are always things that can be done better but it is hard to identify them.
Cynthia Spencer Hospice
2022-01-07
Person
4
5
0
Review of Cynthia Spencer Hospice
7th January 2022
I have a warm, comfortable room and ensuite. The main meals have improved from my first stay- they are hot but not overheated with a dry crust around the edges. Breakfast is excellent and teres and colleagues are very kind and cheerful. Enjoyed the comfort of the baths. Also enjoy sitting undre the shower and feeling the hot water on my back.
Suggested improvements
Very unhappy when visitors stopped. I do understand the reasons for the decision but it has been very lovely. I will be so glad to have some company to break up the long days.
2022-01-19 14:31:12
Response from Cynthia Spencer Hospice
Thank you for your kind words. It is unfortunate that we need to restrict visiting so as to prevent the spread of Covid. Please talk to a staff member if you are finding this really difficult. Best wishes, Hugh Jones, patient experience Manager
Cynthia Spencer Hospice
2022-01-07
Person
5
5
0
Review of Wellbeing @ Cynthia Spencer
written by a patient
7th January 2022
Great staff with compassion and kindness with good listening experiences Very punctual and passionate about their delivery.
Suggested improvements
Am yet to come across that.
