Cynthia Spencer Hospice

Manfield Health Campus, Kettering Road, Northampton, Northamptonshire, NN3 6NP
 
2,490 reviews

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Page 231 of 248
 
Review of Cynthia Spencer Day Hospice written by a patient
24th June 2015


No comment.

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Review of Cynthia Spencer Day Hospice written by a patient
24th June 2015


The staff and volunteers are excellent. Nothing could be improved. We are treated cortiously.

Recommend
Dignity/Respect
Involvement
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Staff
 
Review of Cynthia Spencer Day Hospice written by a carer
24th June 2015


All very good.

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Review of Cynthia Spencer Day Hospice written by a patient
24th June 2015


Friendliness, cheerful and good care in a pleasant atmosphere.

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Review of Cynthia Spencer Hospice written by
19th June 2015


Care was good but staffing is bad, they are short of staff. They can't come straight away- they are too busy and not there fault. Very pleasant and polite and cheerful staff. I wanted another nebulizer. Put me on nebulizer.and left but it broke straight away- l rang and rang nobody care had to get another machine.

2015-06-30 09:08:43
Response from Cynthia Spencer Hospice

Thank you for you feedback and sorry that you had to wait. We are aware of periods where we have had reduced staffing numbers. The senior team is working very hard at the present time to resolve these issues and ensure there are enough staff. Staff have also been advised to ensure they answer call bells in a timely way so as to avoid patients having to wait for long periods.

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Dignity/Respect
Involvement
Information
Staff
 
Review of Cynthia Spencer Hospice written by
19th June 2015


All good, very caring staff.

Recommend
Dignity/Respect
Involvement
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Staff
 
Review of Cynthia Spencer Hospice written by
19th June 2015


Everything, we couldn't find fault with care or staff. Thank you.

Recommend
Dignity/Respect
Involvement
Information
Staff
 
Review of Lymphoedema Palliative Care Team written by
18th June 2015


Very friendly and asked about all aspects of treatment.

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Review of Lymphoedema Palliative Care Team written by a patient
15th June 2015


My only complaint is the time I had to wait for the appointment, other than that I thought the review was very thorough and staff excellent.

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Dignity/Respect
Involvement
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Review of Hospice @ Home written by a family member
12th June 2015


The care my husband had was excellent, the team were very helpful to the whole family and kept our spirits up at all times, we cannot thank them enough.

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Page 231 of 248

Cynthia Spencer Hospice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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