Cynthia Spencer Hospice
Manfield Health Campus, Kettering Road, Northampton, Northamptonshire, NN3 6NP
2,490
reviews
Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
Cynthia Spencer Hospice
2017-09-27
Person
4
5
0
Review of Wellbeing @ Cynthia Spencer
written by a patient
27th September 2017
Kind and considerate, compassionate and caring team.
Cynthia Spencer Hospice
2017-09-27
Person
5
5
0
Review of Cynthia Spencer Day Hospice
written by a carer
27th September 2017
Patient has been unwell recently and we have not been able to come recently.
However we made it today and patient has really enjoyed it and it makes such a difference to him.
The staff are volunteers are excellent as usual.
Keep up the good work!
Cynthia Spencer Hospice
2017-09-27
Person
5
5
0
Review of Wellbeing @ Cynthia Spencer
written by a patient
27th September 2017
We had great fun with the Karoke and had lots of laughs. I enjoyed the exercises before lunch.
Cynthia Spencer Hospice
2017-09-23
Person
5
5
0
Review of Lymphoedema Palliative Care Team
written by a patient
23rd September 2017
Friendly and calm atmosphere made me feel relaxed.
Any queries or concerns about my condition were acted on efficiently and further advice given if necessary.
Adjusting to the long term effect was sometimes difficult but after treatment and a discussion about how I was feeling I would leave more positive.
Cynthia Spencer Hospice
2017-09-16
Person
5
5
0
Review of Hospice @ Home
written by a family member
16th September 2017
Very efficient service - people telephones to say when they were coming and always arrived on time.
Everyone was friendly, courteous, helpful, sensitive and efficient.
Very caring at a difficult time.
The care given to my mother could not have been improved.
Many thanks.
Cynthia Spencer Hospice
2017-09-16
Person
5
5
0
Review of Lymphoedema Palliative Care Team
written by a patient
16th September 2017
Made to feel comfortable and relaxed appointment not rushed, very thorougher treated with kindness and compassion.
Nothing could be improved.
Excellent service.
Cynthia Spencer Hospice
2017-09-16
Person
5
5
0
Review of Cynthia Spencer Hospice
written by a family member
16th September 2017
I was cared for immediately and with great effect and nothing could have been improved.
Cynthia Spencer Hospice
2017-09-16
Person
4
5
0
Review of Cynthia Spencer Hospice
written by a patient
16th September 2017
Cynthia Spencer Hospice
2017-09-13
Person
5
5
0
Review of Hospice @ Home
written by a family member
13th September 2017
As soon as the assessment was completed the level of care and support offered and given was outstanding. If in future planning, provision could be made for some assessments at weekends for patients discharged home at the end of a week I am sure it would be appreciated by patients and be reassuring for their families to have that help available during their first weekend at home.
2017-10-30 17:10:54
Response from Cynthia Spencer Hospice
Thank you for your feedback. The Hospice at Home team will where capacity allows complete assessments at weekends. We will discuss this feedback in our next Team meeting to ensure we look at how this can be planned better in future.
Cynthia Spencer Hospice
2017-09-13
Person
5
5
0
Review of Hospice @ Home
written by a family member
13th September 2017
The carers were very professional, doing what had to be done quickly, but also telling the patient what they were doing and why. They always had time for a chat and always a ready smile, not only for the patient but for the partner as well, which was very reassuring. I was able to go out for an hour knowing that my husband was in safe hands. I shall be forever grateful for their support.
