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Cynthia Spencer Hospice
2017-09-13
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Written by a family member
Written by a family member 13th September 2017
As soon as the assessment was completed the level of care and support offered and given was outstanding. If in future planning, provision could be made for some assessments at weekends for patients discharged home at the end of a week I am sure it would be appreciated by patients and be reassuring for their families to have that help available during their first weekend at home.
30th October 2017
Response from Cynthia Spencer Hospice
Thank you for your feedback. The Hospice at Home team will where capacity allows complete assessments at weekends. We will discuss this feedback in our next Team meeting to ensure we look at how this can be planned better in future.