Cynthia Spencer Hospice
Manfield Health Campus, Kettering Road, Northampton, Northamptonshire, NN3 6NPReviews
Reviews
Great service!
All treatment explained in detail and excellent care.
"Quiet time" 1 -2 could be more flexible.
Thank you for you feedback about flexibility in ‘quiet time’. The concept of quiet time is to ensure that all staff caring for patients are encouraged not to interrupt the patient over a specified period, and as in most other ward environments is usually the period after lunch. Nurses will be encouraged to explore with patients who have specific needs to see if a different ‘quiet time’ can be accommodated, but this cannot be guaranteed as the medical and therapy team may have conflicting priorities at other times in the day
Very attentive. Explained all that was going on and the benefits of it.
Took time to listen to feedback.
Sympathetic, good listening, involved me in deciding what would happen next.
No improvement necessary :-).
Everything about the care and attention I have received has been superb and cannot be improved. Every member of staff is caring and hard working.
Very helpful and kind.
No complaints about care.
Ward heating needs looking at very cold.
Nothing could be improved. Care was really good.
Perfect.
I could not have had any better care for my husband as once he got home on 3/10/17 he passed on 5/10/17 but I had loads of help.