Cynthia Spencer Hospice
Manfield Health Campus, Kettering Road, Northampton, Northamptonshire, NN3 6NP
2,490
reviews
Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
Cynthia Spencer Hospice
2018-04-28
Person
5
5
0
Review of Cynthia Spencer Hospice
written by a patient
28th April 2018
Suggestions:
The conservatory. Its unavailable for use which is such a shame. We had family here and it would've been nice to go out there and sit where we could talk privately and they could play while adults discussed care, if it was cleaned up inside and unlocked during the day it would get so much more use. Having spoken to someone they said the cleaners have time at the moment to refresh it. Other families have mentioned it too.
2018-08-13 11:18:30
Response from Cynthia Spencer Hospice
Thank you for your feedback. The conservatory is available for use at any time if patients or visotrs ask the staff. Unfortunately the conservatory is extremely cold in inclement weather as there is no heating source, and this would be the only restriction causing the conservatory to be out of use.
Cynthia Spencer Hospice
2018-04-28
Person
4
5
0
Review of Cynthia Spencer Hospice
written by a patient
28th April 2018
Attention to detail when dealing with you - they think of everything.
Food good if only had more of an appetite.
Staff.
Could be a bit more quieter at night time.
Otherwise excellent caring. Thank you for keeping my dad warm.
My dad finds it a bit lonely on the ward.
2018-08-13 11:19:21
Response from Cynthia Spencer Hospice
Thank you for the feedback, we will remind staff at night about the importance of keeping noise to a minimum.
Cynthia Spencer Hospice
2018-04-25
Person
5
5
0
Review of Cynthia Spencer Day Hospice
written by a patient
25th April 2018
Cynthia Spencer Hospice
2018-04-25
Person
4
5
0
Review of Cynthia Spencer Day Hospice
written by a carer
25th April 2018
Cynthia Spencer Hospice
2018-04-25
Person
5
5
0
Review of Cynthia Spencer Day Hospice
written by a patient
25th April 2018
Friendly staff.
Cynthia Spencer Hospice
2018-04-25
Person
5
5
0
Review of Cynthia Spencer Day Hospice
written by a patient
25th April 2018
Good friendly. Greeted by staff. V friendly.
Cynthia Spencer Hospice
2018-04-25
Person
5
5
0
Review of Cynthia Spencer Day Hospice
written by a patient
25th April 2018
Excellent care by all staff.
Cynthia Spencer Hospice
2018-04-25
Person
5
5
0
Review of Cynthia Spencer Day Hospice
written by a patient
25th April 2018
Everyone and everything for my personal hopes and expectations could not be bettered in my opinion. My weekly visits always so encouraging and friendly. I hope I can continue for some time to come.
Cynthia Spencer Hospice
2018-04-25
Person
4
5
0
Review of Cynthia Spencer Day Hospice
written by a patient
25th April 2018
Found out about some interesting ways to treatment.
Cynthia Spencer Hospice
2018-04-25
Person
5
5
0
Review of Cynthia Spencer Day Hospice
written by a family member
25th April 2018
Friendly atmosphere.
Exercises are really helpful.
