Cynthia Spencer Hospice

Manfield Health Campus, Kettering Road, Northampton, Northamptonshire, NN3 6NP
 
2,490 reviews

Reviews

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Dignity/Respect
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Reviews

 
Page 148 of 248
 
Review of Cynthia Spencer Day Hospice written by a patient
25th April 2018


Good friendly support.

Recommend
Dignity/Respect
Involvement
Information
Staff
 
Review of Cynthia Spencer Day Hospice written by a patient
25th April 2018


Good, friendly atmosphere, built up rapport with everyone. Improve - regular complementary therapies.

Recommend
Dignity/Respect
Involvement
Information
Staff
 
Review of Lymphoedema Palliative Care Team written by a patient
21st April 2018


Always seen on time or earlier which was great help. Staff always very pleasant and efficient. Always talked and tried to help me cope with the inconvenience of the strapping always ready with a laugh.

Recommend
Dignity/Respect
Involvement
Information
Staff
 
Review of Lymphoedema Palliative Care Team written by a patient
21st April 2018


Only had one visit so far but very happy with service/advice. Staff were able to recommend other services too. This service needs to be better publicized at GP's hospital etc. It took we quite a while to find you.

2018-08-13 11:20:57
Response from Cynthia Spencer Hospice

Thank you for your feedback. It would be helpful if you could share the details of your GP or hospital specialist so that we can send them details of the Lymphoedema team. As the majority of referrals are from GP’s and the hospital, this service is widely known in the community.

Recommend
Dignity/Respect
Involvement
Information
Staff
 
Review of Hospice @ Home written by a family member
20th April 2018


Even in the patient's last stages they talked to him as a person not just something, they also took time to talk to me which helped very much. They were all brilliant.

Recommend
Dignity/Respect
Involvement
Information
Staff
Safe
 
Review of Hospice @ Home written by a family member
20th April 2018


Just fabulous. Much appreciated.

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Dignity/Respect
Involvement
Information
Staff
Safe
 
Review of Hospice @ Home written by a family member
20th April 2018


The nurses provided us (family) with respect we really needed. We had absolutely all trust in the care we were given. Thank you so much. We felt the nurses were all angels sent from above.

Recommend
Dignity/Respect
Involvement
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Staff
Safe
 
Review of Hospice @ Home written by a family member
14th April 2018


Reliable. Knowledgeable. Caring. No improvements our lives were made so much easier once hospice at home were involved.

Recommend
Dignity/Respect
Involvement
Information
Staff
Safe
 
Review of Hospice @ Home written by a family member
14th April 2018


Extremely friendly people. Very approachable. Easy and comfortable to talk to. Understanding. Friendly on phone. Good time keeping.

Recommend
Dignity/Respect
Involvement
Information
Staff
Safe
 
Review of Hospice @ Home written by a family member
14th April 2018


Only visit was 8/3/18 as dad unfortunately passed away early on 9th. The nurse immediately put me at ease. I knew with H@H and prime care and age UK carers, I would be able to cope. All staff were extremely considerate and did an amazing caring job. Can't thank them enough.

Recommend
Dignity/Respect
Involvement
Information
Staff
Safe
 
 
Page 148 of 248

Cynthia Spencer Hospice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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