Community Services - South Warwickshire NHS Foundation Trust

Community Services - South Warwickshire NHS Foundation Trust 2023-01-22 Person 5 5 0

Total commitment by the professional concerned.

Nothing.

Community Services - South Warwickshire NHS Foundation Trust 2023-01-22 Person 5 5 0

Quick, efficient, and knowledgeable team.

Nothing.

Community Services - South Warwickshire NHS Foundation Trust 2023-01-22 Person 4 5 0

Very lovely D.N. Gave informed care information.

Community Services - South Warwickshire NHS Foundation Trust 2023-01-22 Person 5 5 0

Very detailed examination, explanation of problem and exercises.

Community Services - South Warwickshire NHS Foundation Trust 2023-01-22 Person 4 5 0

Community Services - South Warwickshire NHS Foundation Trust 2023-01-22 Person 5 5 0

With exercises the pain is not there.

Community Services - South Warwickshire NHS Foundation Trust 2023-01-22 Person 5 5 0

Outstanding service!

Community Services - South Warwickshire NHS Foundation Trust 2023-01-21 Person 5 5 0

I was impressed with the OT and physio support my mum received after her stay in hospital and as she got used to changes in her life needed by moving the bed downstairs. The OT/physio and district nurse team were easy to contact, professional and helpful and gave good reassuring advice.

I can't think of anything

Community Services - South Warwickshire NHS Foundation Trust 2023-01-21 Person 5 5 0

I felt that I was thoroughly listened to and assessed and then everything was discussed with me. The appointment was being used as a teaching opportunity for someone in training and I felt this actually enhanced the attention given to me as the physiotherapist and student physiotherapist went through the process extremely thoroughly.

My only concern was that, despite being the first appointment of the day I was left waiting for about 20 minutes. I had had to rush the school run to make it on time myself, so it was mildly irritating that it turned out that I actually could have done the school run as per normal and still made it in time for when the appointment started. I completely understand how and why this happened, with the student receiving a briefing before the appointment, but a brief comment to explain the delay would have been appreciated. However, it was a minor thing and only mattered because I had had to deal with a grumpy teenager first thing, and once the appointment began I was treated with absolute respect.

Community Services - South Warwickshire NHS Foundation Trust 2023-01-20 Person 4 5 0

Staff were brilliant, kind,empathetic and compassionate. We appreciate there were staffing issues over the two holiday weekends when we didn't always know what was happening, but the staff who were on duty were as helpful as they could be in the circumstances.

Trying to respond to patient's request for the toilet a bit quicker,but appreciate this is not always possible due to staff/patient ratio. Nevertheless a BIG THANK YOU to all the staff in Campion Ward.