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1st July 2024


Pt's daughter gave feedback 'Kirsty was amazing, fantastic. She organised an OT to come and help my mother'.

Suggested improvements
This was more to do with the OT really. My mother put on a show during the OT assessment and managed to mobile herself. The OT therefore said she didn't qualify for a chair. She has been in agony because she can never do that usually and she is really stuck now.

Listened to
Involved
Communication
Staff
Care Plan
Safe
Suitable Location
FFT Experience