Community Services - Northamptonshire Healthcare NHS Foundation Trust

Community Services - Northamptonshire Healthcare NHS Foundation Trust 2023-11-09 Person 4 5 0

The lady i spoke to was incredibly nice and welcoming

No :)

Community Services - Northamptonshire Healthcare NHS Foundation Trust 2023-11-09 Person 1 5 0

We called up this morning to book an appointment for our daughter as instructed by the GP yesterday and we were met with a very rude and unhelpful person. Everything seemed too much effort for them and they really didn't want to help ending in referring us to the Corby urgent care centre who said they don't treat that issue.

Community Services - Northamptonshire Healthcare NHS Foundation Trust 2023-11-07 Person 5 5 0

Fantastic service and people. So friendly and welcoming. First time my son was happy to talk to someone. Thank you.

No, all good.

Community Services - Northamptonshire Healthcare NHS Foundation Trust 2023-11-02 Person 4 5 0

[name removed] was very supportive and understanding

No

Community Services - Northamptonshire Healthcare NHS Foundation Trust 2023-09-28 Person 5 5 0

My Son and I felt very welcome as soon as we walked in. My son was anxious being in a room with other people he didn't know so they showed him a side room that was empty to calm down and adjust in. We then went back into the open room and [name removed] felt a lot more comfortable after being there.

Happy with everything

Community Services - Northamptonshire Healthcare NHS Foundation Trust 2023-09-26 Person 5 5 0

[name removed] was my therapist and she was amazing. She went above and beyond to find ways to support my CBT and every session was beneficial. I learnt so much about myself, my strengths and weaknesses and how to work on these/cope. I am so thankful that I had this experience as it has really help take some steps towards changing my life. I was consumed by fear and now I can honestly say I have achieved so much and feel more confident in previously triggering situations. Thank you so much [name removed].

Nothing.

Community Services - Northamptonshire Healthcare NHS Foundation Trust 2023-09-24 Person 4 5 0

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Community Services - Northamptonshire Healthcare NHS Foundation Trust 2023-09-21 Person 5 5 0

Absolutely amazing, I'm very happy that [name removed] has helped me understand myself

Community Services - Northamptonshire Healthcare NHS Foundation Trust 2023-09-18 Person 1 5 0

The process of obtaining a sexual health test is drawn out and off-putting. 1. Calls can take over 45 minutes to get through. 2. Test kits are only given if the telephone agents deem it necessary- what happened to 'testing between partners, with or without symptoms' 3. Telephone staff are dismissive and rude 4. You're treated badly just for asking to be given an 'all round' test, rather than only testing for the 'common' sti's 5. Working on a 'symptoms only' testing method will leave many asymptomatic people unknowingly spreading STI's 6. No drop in clinics. Many people will opt to not test rather than have the continued wait and unwelcoming attitudes from the staff. This is a scary situation for sexually active people in Northamptonshire, as chances are, none are testing due to the above.

Community Services - Northamptonshire Healthcare NHS Foundation Trust 2023-09-16 Person 5 5 0

We spent an hour with [name removed], and it was such a breath of fresh air for my daughter, and myself. She treated us both with kindness, dignity and respect. The techniques [name removed] used to identify why my daughter had a panic attack at school were just perfect. We were given strategies to help cope with anxiety which we would never have thought of. I just wanted to say how much we both appreciated the experience and the positivity that Youthworks provides to young people and their families. Thank you, from the bottom of our hearts.

Not that I identified from our first visit.