Community Services - Northamptonshire Healthcare NHS Foundation Trust
Billing Road, Northampton, NN1 5BD
80,983
reviews
Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
Community Services - Northamptonshire Healthcare NHS Foundation Trust
2022-12-29
Person
4
5
0
Review of Northampton District Nurses & District Nursing Clinic
written by
29th December 2022
Very good.
Suggested improvements
None.
Community Services - Northamptonshire Healthcare NHS Foundation Trust
2022-12-29
Person
5
5
0
Review of MSK Physiotherapy & APP Team (KGH)
29th December 2022
Being in a safe friendly place with privacy.
Community Services - Northamptonshire Healthcare NHS Foundation Trust
2022-12-29
Person
4
5
0
Review of CYP Mental Health Support in Schools Team
29th December 2022
Everything was good but I went weeks at times without speaking to anyone.
2023-01-09 10:24:25
Response from Community Services - Northamptonshire Healthcare NHS Foundation Trust
I am really sorry about this. I have sent your comment to the service manager, but please speak to your key worker if you need more support. Best wishes, Hugh Jones, Patient Experience Manager
Community Services - Northamptonshire Healthcare NHS Foundation Trust
2022-12-29
Person
4
5
0
Review of Recovering Independence Bed Unit (RIBU) - Turn Furlong
29th December 2022
With no chaplain it would be difficult to supply my needs.
2023-01-09 09:52:01
Response from Community Services - Northamptonshire Healthcare NHS Foundation Trust
Thank you for your comment. I have passed this to the service manager to review. best wishes, Hugh
Community Services - Northamptonshire Healthcare NHS Foundation Trust
2022-12-29
Person
5
5
0
Review of MSK Physiotherapy & APP Team (KGH)
29th December 2022
Excellent, thoughtful and individual care. Very patient focused clean and pleasant clinic. Digital exercise program really good and helpful.
Suggested improvements
Can take a long time to get through to the admin/appointments team on the phone.
2023-01-09 10:02:49
Response from Community Services - Northamptonshire Healthcare NHS Foundation Trust
I am glad we could help and thank you for your patience on the phone. I have passed your review to the service manager to check the phone system. Best wishes, Hugh Jones, Patient experience manager.
Community Services - Northamptonshire Healthcare NHS Foundation Trust
2022-12-29
Person
4
5
0
Review of Recovering Independence Bed Unit (RIBU) - Turn Furlong
written by
29th December 2022
I did not get regular physiotherapy for my condition.
Suggested improvements
More and regular mobility treatment - physio and more choice in food menu.
2023-01-09 10:16:12
Response from Community Services - Northamptonshire Healthcare NHS Foundation Trust
I am really sorry this has been your experience. I have passed your comment to the service manager for action. Best wishes, Hugh Jones, Patient Experience manager
Community Services - Northamptonshire Healthcare NHS Foundation Trust
2022-12-29
Person
4
5
0
Review of Adult Community Beds- Brackley
29th December 2022
The kindness and compassion from staff.
Community Services - Northamptonshire Healthcare NHS Foundation Trust
2022-12-29
Person
5
5
0
Review of CAMHS Intensive Outreach
29th December 2022
My experience with the team ([name removed]) was amazing she made me day ever time I seen her and she really helped me a lot. I am going to mis her a lot.
Suggested improvements
Nothing. :)
Community Services - Northamptonshire Healthcare NHS Foundation Trust
2022-12-29
Person
5
5
0
Review of Northampton District Nurses & District Nursing Clinic
written by
29th December 2022
Excellent service confident nurses friendly receptionist.
Community Services - Northamptonshire Healthcare NHS Foundation Trust
2022-12-29
Person
5
5
0
Review of Adult Community Beds- Brackley
29th December 2022
Community Services - Northamptonshire Healthcare NHS Foundation Trust was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.
Resources
Short link to review Community Services - Northamptonshire Healthcare NHS Foundation Trust: http://iwgc.net/ejptl