Community Services - Northamptonshire Healthcare NHS Foundation Trust

Billing Road, Northampton, NN1 5BD
 
80,983 reviews

Reviews

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Dignity/Respect
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Reviews

 
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Review of CYP Mental Health Support in Schools Team
6th July 2023



Kindness
Understanding
Listening
Safe
Experience
 
Review of CAMHS Mental Health Support Team
6th July 2023


[name removed] is doing much better now, and its helped him to understand how handle things in the future.


Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Cultural needs
Parent Dignity
Experience
 
Review of CYP Mental Health Support in Schools Team
6th July 2023


Suggested improvements
Nothing.

Kindness
Understanding
Listening
Safe
Experience
 
Review of Children's Home Respite Team
6th July 2023


I feel more face to face appointments would be more beneficial, but the regular calls did help. The nurses have extensive knowledge and this really helped. As the GP did not give support before.

Suggested improvements
I feel that developing an app would be a step forward where you can record bowl movements, medication taken..consistency etc. Then the nurses could access this to see if the children are on the right path.

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Cultural needs
Parent Dignity
 
Review of CAMHS Mental Health Support Team
5th July 2023


Thank you to [name removed] for her support with my daughter. She listened to my daughter, was kind and compassionate and helped her to challenge her thoughts and have a little more confidence in herself. Thank you!

Suggested improvements
No

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Cultural needs
Parent Dignity
 
Review of Children's Continence Service
5th July 2023


[name removed] was so lovely. She explained everything perfectly & made me feel at ease.

Suggested improvements
To be told which service I am going to receive when letters/text messages are sent

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Cultural needs
Parent Dignity
 
Review of Acute Liaison Mental Health Team (KGH)
5th July 2023


[name removed] from Peer support has been amazing. From the start, [name removed] made me feel comfortable to discuss anything and share with her things I would not normal want to talk about. She shared with me her experiences and what helps her. She has encouraged me to try things out and then discuss them and I have learnt so many new skills on how to cope with those bad days. I have felt listened too and valued. She has opened doors for me that I thought were permanently closed. Thank you [name removed].

Suggested improvements
Nothing

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Rating not given.
Spiritual needs
Cultural needs
 
Review of 0-19 Service Immunisation Team
2nd July 2023


The nurse was friendly and talkative. She engaged my daughter well and put her at ease.

Suggested improvements
No

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Cultural needs
Parent Dignity
 
Review of 0-19 Service Immunisation Team
1st July 2023


Everything went smoothly, nurse really good

Suggested improvements
Nothing.

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Cultural needs
Parent Dignity
 
Review of 0-19 Service Immunisation Team
1st July 2023


They were lovely ladies kept me at ease

Suggested improvements
Nothing else

Experience
Kindness
Understanding
Listening
Safe
 
 
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Community Services - Northamptonshire Healthcare NHS Foundation Trust was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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Resources

Short link to review Community Services - Northamptonshire Healthcare NHS Foundation Trust: http://iwgc.net/ejptl