Share review of Community Services - Northamptonshire Healthcare NHS Foundation Trust
Tweet
Share
Community Services - Northamptonshire Healthcare NHS Foundation Trust
2022-12-02
Person
4
5
0
2nd December 2022
It was a video appointment. It's way different from a face to face one. It can't be much interactions with the child.
Suggested improvements
Send out the correct development review questionnaire for right age group.
5th December 2022
Response from Community Services - Northamptonshire Healthcare NHS Foundation Trust
I am sorry this has happened. I have sent your comment to the service manager. Please contact the service and ask for the service manager if you wish to discuss further. Best wishes, Hugh Jones, Patient Experience Manager
8th March 2023
Response from Community Services - Northamptonshire Healthcare NHS Foundation Trust
Many thanks for your feedback. We are now offering parents/carers the option to book either a face to face or virtual appointment and therefore I hope that moving forward you will be able to book a face to face appointment if this is your preference. We will however continue to offer virtual appointments as feedback from families' is that some parents/carers prefer this option. We are currently reviewing how we send out development review questionnaires and thank you for highlighting your concerns regarding this.