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22nd March 2023


I enjoy my calls with [name removed]. [name removed] is very helpful understanding regarding my struggles with mental health and speaking with her makes me feel better.

Suggested improvements
The service is great and has helped me so much but i would like to be able to meet my caller for a coffee in a public place.

28th March 2023
Response from Community Services - Northamptonshire Healthcare NHS Foundation Trust

I am glad we ware able to help you. The service we offer is restricted to telephone calls only. Your befriender may be able to signpost you to an organisation which better meets your needs.

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Rating not given.
Spiritual understanding
Rating not given.
Cultural needs
Rating not given.