Community Services - Essex Partnership University NHS Foundation Trust

Community Services - Essex Partnership University NHS Foundation Trust 2022-05-07 Person 2 5 0

I was told it would be intensive therapy but I'm pretty sure it wasn't. I was honest about how nervous I was about taking phonecalls and just speaking to a therapist in general and it was very difficult for me to do these calls due to extreme anxiety. I also had to cancel a few times due to my physical health problems. I ended up doing 4 sessions and then she suggested that maybe this wasn't working for me and I should maybe try again once my physical health was more stable and I had sorted out my antidepressant dosage with my doctor. This really doesn't help me as I have I can't see my physical health changing at all any time soon. It was suggested that maybe when I'm more sorted I could try again and we could go more in depth rather than just "chit chatting" for an hour. After already saying how bad my anxiety was and that I had been very down lately, this felt like a bit of a slap in the face to be honest and just left me feeling embarrassed. She did say she wasn't forcing me to make a decision but she didn't want to waste my time and that I should think about what I want to do. I didn't feel I could talk to her again after that so I cancelled and probably won't be doing it again any time soon. It's very disappointing because agreeing to therapy was a massive step for me, that I've been putting off for years. Just to be told I'm not ready for therapy because my health is all over the place. She wasn't horrible in any way but I did feel she was trying to influence my decision by kind of listing the negatives and reasons why this might not work.

Don't tell people with long standing health conditions to come back "once their health is more stable". Like I say my health isn't going to change any time soon so does that mean I should write therapy off because I'm not well enough? It's a terrible thing to say to someone who is already struggling so much.

Community Services - Essex Partnership University NHS Foundation Trust 2022-05-06 Person 5 5 0

I have hearing problems, levels & clarity. I have worn two hearing aids for a number of years now.

I am satisfied that I'm getting very good service.

Community Services - Essex Partnership University NHS Foundation Trust 2022-05-06 Person 5 5 0

Every experience I have had with the surgery has been very good. I am always treated with respect and fully involved in my care and treatment.

I have no suggestions for improvement as my care and treatment has always been excellent.

Community Services - Essex Partnership University NHS Foundation Trust 2022-05-06 Person 5 5 0

Because I have COPD

I feel the NHS does more than enough with what there given

Community Services - Essex Partnership University NHS Foundation Trust 2022-05-05 Person 5 5 0

Our visit today to the Essex pain management service at St Margarets was a refreshing insight in to what the NHS should be about. My wife has not been able to see her GP for over two years. Finaly, in Dr Wheeler we found someone who, even before he saw Joan was up to speed with her condition & was able to spend time asking questions & listening. He made positive sugestions & we have every faith he will follow up with worthwhile recomendations. Joan would not be able to fill out this review but as her husband & carer I am happy to do it on her behalf.

Ay this moment I can not think of anythig you could have done better.

Community Services - Essex Partnership University NHS Foundation Trust 2022-05-05 Person 5 5 0

I suffer with severe sciatica depression anxiety and possibly adhd.

N/a

Community Services - Essex Partnership University NHS Foundation Trust 2022-05-04 Person 5 5 0

I have been receiving counselling for a long period of time now and having a counsellor that I could relate with was a big relief. I can’t speak highly of my counsellor she has seen me through so many emotions ,pain as well as dealing with my mental health. I have to say one of the best I’ve come across, so thank you for providing a service with people who care.

To start seeing patients face to face

Community Services - Essex Partnership University NHS Foundation Trust 2022-05-04 Person 5 5 0

My Therapist was very kind and understanding and took the time to explain everything And helped me a lot I am very grateful and lucky that I had the opportunity to have The Therapy

I was very happy with my therapy and don’t think that anything better needed doing

Community Services - Essex Partnership University NHS Foundation Trust 2022-05-03 Person 3 5 0

I can’t credit Susan (Sue) enough for her endless support and for listening and caring enough to actually make me feel as though someone wanted to help and was rooting for me. She is a fantastic worker and definitely the best mental health worker I have come across. This service should feel lucky to have her working for them. Jade has also been fabulous in the little time I spent with her. She’s always been kind and approachable and again is another asset to the service and definitely one of the better mental health workers I have seen. On the other hand there have been some negative experiences with workers and I think it just needs to be taken into account more how serious crisis is for people and more things that can be suggested to help rather than just ‘meditation and thinking positively’ when feeling in crisis. Some of the workers have lacked in their knowledge and providing care and dignity to patients which wasn’t the best experience to be faced with but this time I am happy with majority of the care I have received through Susan.

Community Services - Essex Partnership University NHS Foundation Trust 2022-05-03 Person 4 5 0

Long time mental health problems depression

I am happy with the cate I have been given so far