Community Services - Essex Partnership University NHS Foundation Trust

Community Services - Essex Partnership University NHS Foundation Trust 2022-07-22 Person 5 5 0

The speech therapy sessions were extremely helpful, and it was wonderful to have the option of meeting by video call during the pandemic. Gill was kind, patient and encouraging. My vocal health and wellbeing improved greatly during treatment.

Everything was very good.

Community Services - Essex Partnership University NHS Foundation Trust 2022-07-22 Person 5 5 0

Extremely impressed with the professionalism of the therapists involved in my husband's care. I felt that both he and I were listened to and supported throughout the process and helped towards achieving his specific short-term needs and goals.

Too few therapy sessions. Perhaps, given the nature of the therapy, more support for the patient to look to achieve long-term goals. An offer of on-going Community review, if required, and/or re-assessment of the patients needs after 6 months, 1 year, 18 months. More support/resources for family members who want to be actively involved in their loved ones therapy and recovery. Staffing shortages should be addressed to ensure that these critical services can be supported. The staff even had problems finding a suitable venue to hold the group therapy sessions. A suitable room in which to hold the group sessions wasn't available at the hospital.

Community Services - Essex Partnership University NHS Foundation Trust 2022-07-22 Person 5 5 0

Sharon was absolutely amazing. Made me feel heard and that I matter. Cannot recommend enough

Nothing needed

Community Services - Essex Partnership University NHS Foundation Trust 2022-07-22 Person 5 5 0

Very caring, kind and respectful.

N/a

Community Services - Essex Partnership University NHS Foundation Trust 2022-07-22 Person 5 5 0

I was seen really quickly after a referral from my GP. I felt heard by Alex. She was professional, empathetic and kind.

Happy so far

Community Services - Essex Partnership University NHS Foundation Trust 2022-07-22 Person 5 5 0

Great service and very professional nothing

Nothing service was great

Community Services - Essex Partnership University NHS Foundation Trust 2022-07-22 Person 5 5 0

Because I have been given support over the last few months at a time when I needed it. Also I have been put in touch with organisations that I can contact such as Trustlinks.

Nothing as far as I am concerned. I felt I was given the opportunity to express myself and ask any questions I had, to which answers were offered. There was no stereotyping and I felt I was treated as an individual.

Community Services - Essex Partnership University NHS Foundation Trust 2022-07-21 Person 5 5 0

Alex is a very compassionate lady who is certainly in the right job. She made me feel although there are people who care out in the world

Not applicable.. I believed Alex works to the best of her abilities and Is super at being a mental health nurse

Community Services - Essex Partnership University NHS Foundation Trust 2022-07-21 Person 5 5 0

The practitioner I saw was fantastic, she immediately put me at ease, listened to me and gave me great information.

The time between my referral and appointment was perhaps a little long.

Community Services - Essex Partnership University NHS Foundation Trust 2022-07-20 Person 5 5 0

The pain team have been fantastic. For the first time in 12 years I have felt believed and listened to. Debbie has such a wealth of knowledge and her online sessions are great, I have learned so much. Kasia's medications session was also really helpful, I learned alot about pain medications and it reinforced that I was doing the right thing in reducing and coming off of them, which I have now achieved and feel so much better for. I've had a couple of sessions with Lisa, I really enjoyed the Tai Chi taster session and I'm looking forward to my follow up 1to1. Thank you so much to the whole team, I feel I am finally making progress and getting back control of my life!

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