Community Services - Essex Partnership University NHS Foundation Trust

The Lodge, Lodge Approach, Runwell, Wickford, Essex, SS11 7XX
 
7,270 reviews

Reviews

Recommend
Dignity/Respect
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Information
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Staff

Reviews

 
Page 648 of 727
 
Review of Primary Care Occupational Therapy Service
8th November 2022


Patient Experience Team Testing whether this review goes through as team was having issues.

Suggested improvements
no

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Safety of care
 
Review of Pulmonary Rehabilitation Programme
8th November 2022


Emma Lou was absolutely perfect very kind and considerate in every respect nothing was too much trouble. All calls were received punctually as arranged with a very pleasant attitude. i could not have had a better person she gave me very good help and advice.

Suggested improvements
nothing - keep up the sterling work

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Safety of care
 
Review of Southend Primary Care Mental Health Team
7th November 2022


Necessary

Suggested improvements
I would have liked on going care from Steve and for him to have more of a say with advice to GP or to refer me to appropriate person. Steve is the only person I've seen who has recognised my issue and was spot on, told me many things that now make sense to me.

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Safety of care
 
Review of Southend Primary Care Mental Health Team
7th November 2022


Necessary

Suggested improvements
See Steve more regularly as he is the only person I've ever talked to in a counselling way who's figured out my issues

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Safety of care
 
Review of West Essex Specialist Community Diabetes Service
7th November 2022


I’m T1 diabetic, I struggle having consistent BG as my job as a plumber is quite strenuous and active, but I will try to improve it.

Suggested improvements
I found the DAFNE course very interesting and very resourceful, personally I don’t think it could’ve been any better, well done to you all.

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Safety of care
 
Review of Primary Care Occupational Therapy Service
7th November 2022


Michelle Duffy was very friendly and professional. She listened to my issues and provided information and advice with compassion, empathy, and patience. I look forward to continuing under this service.

Suggested improvements
No improvements could be made, in my opinion.

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Safety of care
 
Review of Therapy for You (NHS Talking Therapies) Southend
7th November 2022


I was suffering from very bad panic attacks. It was affecting everything I was doing. I couldn't go out. I would have an attack if I did. I had a lovely therapist called Laura Wiltshire. She taught me I was not the only one who was going though this. She taught me breathing techniques. I now go out and if I feel I'm going to have attack I use these. I would like to thank Laura for all her help, she was so kind and patient with me.

Suggested improvements
Nothing

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Safety of care
 
Review of Southend Primary Care Mental Health Team
7th November 2022


I'm asthmatic

Suggested improvements
Great care received

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Safety of care
 
Review of Therapy for You (NHS Talking Therapies) Southend
7th November 2022


I have previously been diagnosed with anxiety and depression. I have been medicated before but it had only solved my issues in the short term. I was nervous about therapy but have been surprised by how much it has helped. I still often feel the same way but I now know how to manage it and hope that things will only get better over time and with practice.

Suggested improvements
Nothing - I was very satisfied with the services. The sessions, were always on time, kind, thoughtful and always surprisingly helpful.

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Safety of care
 
Review of Southend and South Essex Stroke Psychology Service
7th November 2022


Stroke

Suggested improvements
Nothing

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Safety of care
 
 
Page 648 of 727
 

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