Community Services - Essex Partnership University NHS Foundation Trust

Community Services - Essex Partnership University NHS Foundation Trust 2023-01-06 Person 5 5 0

Everything was good and got all things I needed doing done.

Community Services - Essex Partnership University NHS Foundation Trust 2023-01-06 Person 5 5 0

I consider that I am in remission from vowel cancer about 17 years ago. Then I had a lump removed from left lung January 2022 and thyroid removed February 2022, both of which were cancer.

Nothing that I can think of. The specialist nurses were very helpful they explained everything. The cardia rehabilitation sessions were brilliant.

Community Services - Essex Partnership University NHS Foundation Trust 2023-01-06 Person 5 5 0

My Health nurse asked me if I could give a feedback.

Nothing

Community Services - Essex Partnership University NHS Foundation Trust 2023-01-06 Person 3 5 0

I am not sure what answer you refer to

I was informed at the appointment that advice would be sought from a psychiatrist regarding medication and I would hear within a few days, as conventional medication had not been successful in the past/I am sensitive to some medications. A week later I received a call to say that my case had been discussed with another MH nurse, with a plan to start me on medication that had previously been unsuccessful. I was not reassured and requested to see a psychiatrist to discuss further. This has caused a delay in treatment .

Community Services - Essex Partnership University NHS Foundation Trust 2023-01-05 Person 5 5 0

The service have supportive , helpful & professional. Many thanks to a fantastic team.

The only thing I can think of is continuity of care. We have lost some excellent staff.

Community Services - Essex Partnership University NHS Foundation Trust 2023-01-05 Person 5 5 0

My husband has Motor Neuron Disease and has been under your care for just over 6 months now, various care professionals are involved in his care. Lisa LAVERICK OT being one who has been largely involved recently We have been treated with nothing but respect, compassion and diligence and all within our own home. We have been offered and supplied with various adaptations and aids to assist my husband at home making his life and mine easier to bare with this crippling disease (some of which we didn’t even know were available for him) Everything promised has always been delivered to us with such speed and always help at hand to explain.We cannot thank you enough for all the genuine heartfelt care you are providing for both of us and I’m sure to others.

The only thing I could ask for is that these fantastic people caring for us could be better recognised for all the wonderful work that they do. They see the practicalities needed for people like us and I can see in their eyes they would love to to more even though I know they are reaching out to us every which way they can. They see our struggles, hopeless days and sadness but they also share in our joy. Be kind to them, they take such good care of us, because without them, our lives would be so much harder.

Community Services - Essex Partnership University NHS Foundation Trust 2023-01-05 Person 5 5 0

Good compassionate care

N/a

Community Services - Essex Partnership University NHS Foundation Trust 2023-01-05 Person 5 5 0

I finally feel like I'm getting somewhere and was listened to

Get the lady I dealt with to train everyone who works for you.

Community Services - Essex Partnership University NHS Foundation Trust 2023-01-05 Person 5 5 0

I found my counsellor to be very kind, incredibly understanding and it seemed he knew me better than i knew myself at the time, Dumitru has helped me find myself again and taught me skills to help me ensure I stay the best version possible of myself. I cannot thank him enough.

In my experience with the service and Dumitru, there is nothing that could have been improved on. I got everything I needed and wanted from the sessions.

Community Services - Essex Partnership University NHS Foundation Trust 2023-01-04 Person 5 5 0

James has an authentic and artful way of making me feel completely at ease immediately. He asks great questions without it feeling like an interrogation or with a hidden agenda. He demonstrates great listening skills through the reflections he makes, and the recommendations given for next stages. By taking as long as was needed, he was then able to get to the nub of the underlying issue and treatment path, where a GP may not be able to.

There is nothing. Thank you.